What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Feature Ratings

Average 82

Industry Specific Capabilities

86

Supply Chain Management

84

Procurement Management

84

Analytics and Reporting

82

Human Capital Management

82

Customer Relationship Management

82

Accounting and Financial Management

80

Service Management

79

BI and Performance Management

77

Job and Project Management

71

Governance Risk and Compliance

69

Vendor Capability Ratings

Average 78

Business Value Created

82

Ease of Implementation

82

Quality of Features

79

Ease of Data Integration

79

Usability and Intuitiveness

79

Breadth of Features

79

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Ease of Customization

75

Vendor Support

74

Odoo Reviews

Tushar N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2026

A Flexible ERP with a Wide Range of Free Apps

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo’s modular approach is one of its biggest advantages. For example, a small company can start with CRM, Sales, and Invoicing, and later add Inventory, Accounting, or HR as its business grows. The ability to customize workflows based on specific business needs makes it flexible and practical. Compared to many other ERP solutions, Odoo is also relatively affordable, which makes it a good choice for small and mid-sized businesses looking for a system that can grow with them.

What is your favorite aspect of this product?

What I really like about Odoo is how easy it makes managing different business activities in one place. From my experience, having sales, inventory, and invoicing connected saves a lot of time and makes the overall process smoother. I also appreciate that Odoo can be customized to suit different business needs. For example, a company can start with a few basic apps and add more as it grows, without having to move to a completely different system. This flexibility and affordability make Odoo a practical choice for many businesses.

What do you dislike most about this product?

One thing I find a bit challenging in Odoo is that some features are not as straightforward as they seem at first. For example, when a user wants to add an extra field to a sales order or customize an invoice report, it may require help from an administrator or technical team. Even simple changes can take time if the user is not familiar with the settings. I feel the system is quite flexible, but some configurations could be made more user-friendly, especially for people who use Odoo for their daily work and do not have technical knowledge.

What recommendations would you give to someone considering this product?

I’d recommend understanding your business requirements before choosing Odoo apps. Start with essential modules like Sales and Inventory, test the complete business process before going live, and add more apps as your business grows. From an implementation perspective, proper planning, user training, and testing custom workflows are important to avoid issues later and ensure the system works smoothly for daily operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Puneet K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Budget friendly

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Affordable and large community for support

What is your favorite aspect of this product?

Inventory tracking

What do you dislike most about this product?

Sometime product customization is lagging

What recommendations would you give to someone considering this product?

Good for small and mid level organization to start organizing things in work.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Nilesh J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2026

Flexible All-in-one Business Platform.

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

It brings a lot business functions into one platform. Instead of managing seperate systems for CRM, sales, accounting, inventory, HR and other operations, the modules can work together. The ability to add only the modules we need also makes it fairly flexible.

What is your favorite aspect of this product?

The flexibility is probably my favourite aspect. The different modules are connected, so information can flow between teams without having to maintain multiple seperate tools. It also gives organizations room to customize workflows based on their business processes.

What do you dislike most about this product?

Some configurations may require technical knowledge so the initial setup can take some time.

What recommendations would you give to someone considering this product?

I'd recommend Odoo for organizations looking for an integrated business management platform. Before implementing it, it's worth identifying the modules and workflows you actually need and planning the configuration carefully rather than enabling everything at once.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

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