What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Industry Specific Capabilities
Supply Chain Management
Procurement Management
Analytics and Reporting
Human Capital Management
Customer Relationship Management
Accounting and Financial Management
Service Management
BI and Performance Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
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Odoo Reviews
Lachandra B.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2025
Has helped my small business
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo stands out from competitors due to its modular design, open-source flexibility, and all-in-one business suite. Unlike many ERP solutions, Odoo allows businesses to start with essential applications and expand as needed, avoiding unnecessary costs. It integrates CRM, inventory, accounting, HR, e-commerce, and more into a single platform, reducing the need for multiple disconnected tools. Its open-source nature enables extensive customization and community-driven enhancements, making it more adaptable than proprietary systems like SAP or NetSuite.
What is your favorite aspect of this product?
Odoo’s scalability and customization make it highly appealing. Businesses of any size can tailor the system to fit their needs, from startups to enterprises. The seamless integration between different modules eliminates redundant data entry and improves operational efficiency. Additionally, the modern, intuitive UI makes it easier for teams to adopt compared to more complex ERP systems.
What do you dislike most about this product?
One major drawback is that advanced customization can be complex and may require developer expertise. While the open-source version is free, hosting, maintenance, and certain features come at additional costs, making the total investment higher than expected for some businesses. Additionally, customer support varies, with stronger service available for enterprise users than for those on the free version.
What recommendations would you give to someone considering this product?
Before implementing Odoo, assess your business needs to determine which modules are essential. Start with the most critical features and scale gradually to avoid unnecessary complexity. If you require customization, consider hiring an Odoo-certified developer to optimize the setup. Finally, compare the Community vs. Enterprise editions to decide whether the paid version’s additional support and features are worth the investment for your business.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Qual A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Best suited for sales & resource management!
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo has bundled smart APIs to integrate with third party applications. It offers easy customization in all the modules. Can be accessed through any device. In Odoo, POs can be linked directly with receipts & inventory. It is highly efficient in removing redundancies.
What is your favorite aspect of this product?
Odoo is a flexible platform and delivers arrays of embedded application. It's ERP is easier to understand & cheaper to customize. It helps us organize sales activities, track leads, close deals and get accurate forecasts.
What do you dislike most about this product?
Slower navigation in email marketing workflows. Most of the modules have a steep learning curve. Localization & non translation issues exist in most modules. Various free add-ons have now been converted to paid offerings.
What recommendations would you give to someone considering this product?
Implementation must be done with the vendor support.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Commodity Features
- Wastes Time
Please tell us why you think this review should be flagged.
Robert III O.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
"Easy to use and user friendly"
Likeliness to Recommend
What differentiates Odoo from other similar products?
User communication is outstanding we used this for Helpdesk ticketing, HCM Related very easy to use
What is your favorite aspect of this product?
HCM and Helpdesk
What do you dislike most about this product?
lack of operational functionality
What recommendations would you give to someone considering this product?
Very reliable when it comes to ticketing and user communication
Pros
- Inspires Innovation
- Respectful
- Friendly Negotiation
- Helps Innovate
Cons
- Less Productive
- Wastes Time
- Security Frustrates
Please tell us why you think this review should be flagged.
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