What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Relationship Management
Accounting and Financial Management
Procurement Management
BOM Management
Inventory Management
Production Management
Engineering Change Order
Supply Chain Management
Analytics and Reporting
Engineering Data Management
Revision Control
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
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Odoo Reviews
Tushar N.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2026
A Flexible ERP with a Wide Range of Free Apps
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo’s modular approach is one of its biggest advantages. For example, a small company can start with CRM, Sales, and Invoicing, and later add Inventory, Accounting, or HR as its business grows. The ability to customize workflows based on specific business needs makes it flexible and practical. Compared to many other ERP solutions, Odoo is also relatively affordable, which makes it a good choice for small and mid-sized businesses looking for a system that can grow with them.
What is your favorite aspect of this product?
What I really like about Odoo is how easy it makes managing different business activities in one place. From my experience, having sales, inventory, and invoicing connected saves a lot of time and makes the overall process smoother. I also appreciate that Odoo can be customized to suit different business needs. For example, a company can start with a few basic apps and add more as it grows, without having to move to a completely different system. This flexibility and affordability make Odoo a practical choice for many businesses.
What do you dislike most about this product?
One thing I find a bit challenging in Odoo is that some features are not as straightforward as they seem at first. For example, when a user wants to add an extra field to a sales order or customize an invoice report, it may require help from an administrator or technical team. Even simple changes can take time if the user is not familiar with the settings. I feel the system is quite flexible, but some configurations could be made more user-friendly, especially for people who use Odoo for their daily work and do not have technical knowledge.
What recommendations would you give to someone considering this product?
I’d recommend understanding your business requirements before choosing Odoo apps. Start with essential modules like Sales and Inventory, test the complete business process before going live, and add more apps as your business grows. From an implementation perspective, proper planning, user training, and testing custom workflows are important to avoid issues later and ensure the system works smoothly for daily operations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sandeep V.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
affordable erp alternative
Likeliness to Recommend
What differentiates Odoo from other similar products?
it is a much lower cost option than many enterprise erp systems.
What is your favorite aspect of this product?
i appreciate that there is a free community edition available and the pricing is very competitive for small businesses.
What do you dislike most about this product?
you will find that advanced features are usually locked behind the enterprise version and costs can add up if you use too many modules.
What recommendations would you give to someone considering this product?
best for cost conscious businesses that need a full erp solution.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Hamza I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Sorry SAP!
Likeliness to Recommend
What differentiates Odoo from other similar products?
Highly customisable according to needs ease of development and usage
What is your favorite aspect of this product?
Up to date with technology
What do you dislike most about this product?
Fronted development is not that easy as backend
What recommendations would you give to someone considering this product?
They should be clear about their business flows, needs, and requirements. Prepare the documents before implementation would be speedy and effective. Any new feature would still have the place to fit in 😉
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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