What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 85

Procurement Management

88

Human Capital Management

86

Analytics and Reporting

84

Accounting and Financial Management

84

Industry Specific Capabilities

84

Supply Chain Management

83

Service Management

83

BI and Performance Management

83

Customer Relationship Management

80

Governance Risk and Compliance

79

Job and Project Management

79

Vendor Capability Ratings

Average 80

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

84

Quality of Features

82

Ease of Customization

81

Ease of Data Integration

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

76

Vendor Support

73

Odoo Reviews

Ausrine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic ERP Solution for small businesses!

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.

What is your favorite aspect of this product?

I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.

What do you dislike most about this product?

There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!

What recommendations would you give to someone considering this product?

If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

A.K.M Mahmudul I.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Best Opensource Software

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

Open source Ease of installation lots of module

What is your favorite aspect of this product?

Open source Easily Customizable Plug in available Ease of installation less resource required lots of module User friendly ux Lots of training available Easy to maintain

What do you dislike most about this product?

Price of plug in lack of Expert developer time of development Integration with other software

What recommendations would you give to someone considering this product?

Price Need to have a strong technical team to maintain and develop new module

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Client's Interest First

EMMA B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Great product but some failed functionalities

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo offers all solutins in one product.

What is your favorite aspect of this product?

Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.

What do you dislike most about this product?

The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.

What recommendations would you give to someone considering this product?

Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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