Odoo Customer Reviews 2024 | SoftwareReviews

Odoo

8.2 /10

28 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 85

Procurement Management

Human Capital Management

Analytics and Reporting

Accounting and Financial Management

Industry Specific Capabilities

Supply Chain Management

Service Management

BI and Performance Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Average 80

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Also Featured in...

Accounting - Enterprise

Score 8.8

View Odoo in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.8

View Odoo in this category (opens in a new tab)

Odoo Reviews

Maxwel F.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

User friendly Accounting and CRM System

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo has a wide breath of features and its quite easy to use

What is your favorite aspect of this product?

Payment Integrations. Clients are able to get notifications when an invoice is sent to them and they make the payment using the payment methods specified.

What do you dislike most about this product?

Odoo serve as well

What recommendations would you give to someone considering this product?

Odoo is a perfect system that can help you achieve a lot in a simple way in accounting and CRM.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jennifer M.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Everything on one same platform"

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

Odoo is a program that has many functions and is also easy to use, it is better than other programs.

What is your favorite aspect of this product?

It is really easy to use, and it is also easy to understand and intuitive. New users very quickly get used to utilizing it. Streamlines and simplifies the company's whole administrative procedure, doing away with redundant and antiquated steps in the process. It is possible to carry out a full project in a very little amount of time, achieve outstanding outcomes, and see a rapid return on investment.

What do you dislike most about this product?

Many times better changes are generated in the system but they are not always taking into account the different alternatives that happen in different countries and suddenly it may be that an improvement has a period of failures while it is being considered.

What recommendations would you give to someone considering this product?

If you're looking for a good system, you can utilize this one. To prevent wasting time and make it more useful, I propose joining a certified partner..

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Vic S.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Top tier ERP for starters and small organizations

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

The customization level that you can do on your own, or with limited IT support is amazing. It's very practical and easy to use.

What is your favorite aspect of this product?

The customization levels and the simplicity that it uses.

What do you dislike most about this product?

The looks aren't the most "sexy", but it's an ERP; not much to complain about.

What recommendations would you give to someone considering this product?

Look at the modules you would like to use, plan a call with the people over at Odoo and see how they can support you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Odoo Ratings

89 Likeliness to Recommend

1 Since last award

91 Plan to Renew

5 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Accounting - Enterprise

Discrete Manufacturing ERP

Odoo Reviews

Maxwel F.

User friendly Accounting and CRM System

Likeliness to Recommend

Pros

Jennifer M.

"Everything on one same platform"

Likeliness to Recommend

Pros

Vic S.

Top tier ERP for starters and small organizations

Likeliness to Recommend

Pros

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Feature Ratings

Procurement Management

Human Capital Management

Analytics and Reporting

Accounting and Financial Management

Industry Specific Capabilities

Supply Chain Management

Service Management

BI and Performance Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support