What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
91 Plan to Renew
5
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Procurement Management
Human Capital Management
Analytics and Reporting
Accounting and Financial Management
Industry Specific Capabilities
Supply Chain Management
Service Management
BI and Performance Management
Customer Relationship Management
Governance Risk and Compliance
Job and Project Management
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
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Odoo Reviews
Alexander A.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
With Odoo we invoice without delay
Likeliness to Recommend
What differentiates Odoo from other similar products?
This software has become our ally in the department, because it helps us to perform daily invoicing without delays and in a simple way. I like that I can create custom invoices or use the system's format, I can also automatically perform recurring invoicing. A software that we also use to track expenses of each project and activity that is executed in the company.
What is your favorite aspect of this product?
All billing management is done automatically with the system, as well as other tasks such as payment of suppliers, customers and other recurring payments. It also has a payroll management, where it calculates quickly and without errors the payroll of employees, with their deductions, overtime and more. I found its interface very easy to use and friendly, so we quickly adapt to the program.
What do you dislike most about this product?
Customer service leaves much to be desired, we requested their help to make some links and integrations with some banks we work with and we had to solve the problem on our own, with external help, since the response from customer service or technical support never came. To tell the truth, we find the software very easy to use and very useful, but they should improve much more in their customer service.
What recommendations would you give to someone considering this product?
All departments of the organization use Odoo because our HR system is based on it. It handles leave management, payroll management and overtime requests. In addition, it keeps track of the organization's hierarchy with all relevant information and contact details of every employee in the organization.
Pros
- Reliable
- Respectful
- Altruistic
- Acts with Integrity
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
User Friendly Clients Management system
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2022
Efficient and reliable CRM
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing