What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Fair
  • Saves Time
  • Transparent

Feature Ratings

Average 85

Collaboration

88

Activity and Workflow Management

87

Lead Management

87

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Sales Management

82

Telephony and Call Center Management

81

Mobile

81

Quote Contract and Proposal

80

Vendor Capability Ratings

Average 82

Ease of Customization

86

Usability and Intuitiveness

84

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

78

monday.com Reviews

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

Sharon A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Monday.com is pricey and user friendly

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

The presence of the mobile application with rich features like that of the web application makes it easier to manage work from anywhere

What is your favorite aspect of this product?

I like the ease of use of the software to automate repetitive tasks and the notification tab is accurate to provide real-time notifications when there is an update

What do you dislike most about this product?

Integrating the solution with Zoom is time consuming and complex

What recommendations would you give to someone considering this product?

Monday.com is user-friendly and pricey

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vinit D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product with economic pricing!!

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Good Insights Functionalities

What is your favorite aspect of this product?

Dashboards are beautifully designed for great UX!

What do you dislike most about this product?

Product Enhancements are not that quite often which lags this product with competition.

What recommendations would you give to someone considering this product?

Great product with less pricing and good Functionalities compared to others in market.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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