What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
8% Neutral
90% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

85

Analytics and Reporting

84

Account and Contact Management

82

Sales Management

81

Marketing Management

81

Customer Service Management

80

Quote Contract and Proposal

80

Mobile

80

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Quality of Features

87

Breadth of Features

86

Usability and Intuitiveness

84

Ease of Implementation

83

Ease of Customization

83

Business Value Created

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Data Integration

77

Vendor Support

74

monday.com Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Perfect for project management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Mercy B.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com promotes collaboration and communication within teams, helping to streamline project workflows.

What is your favorite aspect of this product?

monday.com is highly customizable, allowing teams to adapt the platform to their specific project management and collaboration needs.

What do you dislike most about this product?

For extremely complex projects or those with intricate dependencies, some users might find the platform lacking certain advanced project management features.

What recommendations would you give to someone considering this product?

Before choosing this platform, take advantage of any trial periods or demos offered by Monday.com to assess whether the platform meets your team's specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing for streamlining and collaboration

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com is very user friendly, utilizing colorful boards and cards that make project tracking and management more intuitive and emphasizes collaboration through features like comments, file sharing, and @mentions, promoting real-time communication within the context of tasks and projects.

What is your favorite aspect of this product?

The high level of customization available in Monday.com is a great plus. You can adapt the platform to your workflows, creating boards and views that match your unique project management needs.

What do you dislike most about this product?

Monday.com to be relatively expensive, especially as the number of users increases. The pricing model may not be suitable for smaller teams or organizations with budget constraints.

What recommendations would you give to someone considering this product?

Take Advantage of Trials and Demos: Utilize free trials or demos offered by Monday.com to explore the platform hands-on and test the features relevant to your workflow and evaluate how well they meet your requirements.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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