What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Transparent
  • Helps Innovate
  • Saves Time

Feature Ratings

Average 84

Collaboration

89

Activity and Workflow Management

87

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

81

Telephony and Call Center Management

81

Sales Management

80

Quote Contract and Proposal

80

Mobile

80

Vendor Capability Ratings

Average 82

Ease of Customization

85

Usability and Intuitiveness

84

Quality of Features

84

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Availability and Quality of Training

79

Ease of IT Administration

79

Vendor Support

77

monday.com Reviews

Prince G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Dashboards for a High-Level View

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

dashboards are great for managers. you can pull in data from many different boards to create one summary view. there are widgets for charts, numbers, and timelines.

What is your favorite aspect of this product?

it helps leadership see the big picture without having to look at every single task. a manager can have a dashboard that shows the workload of each person or the progress of all major projects.

What do you dislike most about this product?

the charts are a bit basic. they are not as powerful or customizable as a dedicated business intelligence tool like tableau. they are good for simple summaries but not for deep analysis.

What recommendations would you give to someone considering this product?

for getting a quick, visual overview of multiple projects, dashboards are very useful.

Pros

  • Caring
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

Joy U.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

I highly recommend this product.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The multiple views in one platform is a very distinguishing factor for me.

What is your favorite aspect of this product?

I like the visual interface and the fact that it's easy to learn.

What do you dislike most about this product?

It's a bit pricey especially for small startups.

What recommendations would you give to someone considering this product?

First go with the free trial before moving over to the commercial version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

kibazzi P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

My monday.com review.

Likeliness to Recommend

7 /10

What differentiates monday.com from other similar products?

The product is simple to use and you can start using it straight out of the box without intense set up.

What is your favorite aspect of this product?

Creating projects is easy, creating tasks, and creating to-do lists is also easy and simple; you can get any type of report, whether resource-based or project-based, tools. This includes all. It's a great tool for keeping track of our project management tasks as part of our weekly compilation.

What do you dislike most about this product?

There are many such bugs. The workload view is not loading from the time allocation (which they rolled out forever). Once a project is checked out, previous and completed projects back up the autofill results so it's hard to find what you're trying to find quickly. Lately, tasks look like they have dependencies when they don't.

What recommendations would you give to someone considering this product?

Absolutely good product.

Pros

  • Helps Innovate
  • Saves Time
  • Reliable
  • Unique Features

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