What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Fair
  • Saves Time
  • Transparent

Feature Ratings

Average 85

Collaboration

88

Activity and Workflow Management

87

Lead Management

87

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Sales Management

82

Telephony and Call Center Management

81

Mobile

81

Quote Contract and Proposal

80

Vendor Capability Ratings

Average 82

Ease of Customization

86

Usability and Intuitiveness

84

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

78

monday.com Reviews

Maureen O.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2024

Great software

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It's resource management

What is your favorite aspect of this product?

It's ability to boost team's alignment and efficiency

What do you dislike most about this product?

I love everything about the software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Damilare A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful tool, best fit for my workflow

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

monday.com stands out due to its highly visual and customizable interface. Its Collaboration Focus, integration capacity, automation and ease of use make project management and team collaboration more intuitive.

What is your favorite aspect of this product?

My favorite aspect is the ease of creating columns as well as the AI automation features.

What do you dislike most about this product?

The pricing structure is a drawback, especially for small and upcoming startups.

What recommendations would you give to someone considering this product?

Ensure monday aligns with your needs, start small, make use of templates and leverage the platform training for efficient usage.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

GAURAV K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Monday.Com is a Fantastic Project Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The main difference as a working professional I feel is that this tool helps me provide project control and transparency among all the people involved in the particular project. One of the best task and workflow management tool where we can keep an eye on all the upcoming tasks and their progress along with it's deadlines. It also help senior manager keep tabs on the performance of the all the people in the organization.

What is your favorite aspect of this product?

The drag-and-drop interface is amazing while creating or assigning a task. Also the color-coded boards along with amazing great timeline visualization help us with a clear path on the project we are working on, which helps u to be focused and organized as a organization.

What do you dislike most about this product?

One thing which annoys me always is the customer support, of which the service could be improved. More learning material could be added in the tool for better learning for the first time user to get the best out of the tool.

What recommendations would you give to someone considering this product?

I would just say "GO FOR IT". If you want to organize all your employees work and get the best out of them which will in turn help you deliver the best result to the customer and that too on time then this is a must tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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