What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Leaky H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Great team mesaging app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is highly customizable, supporting a wide range of apps and services for integration, and hitting all the major features notes one expects to see in a business chat app.
What is your favorite aspect of this product?
It expels the problem of adding a cc to an email . Rather, Teams can just post messages in the right channel, @-notice anybody basic to the discussion or social occasion, while other pertinent personnel can see and decide to react to the message on the off chance that they see fit. The outcome is unquestionably increasingly straightforward correspondences
What do you dislike most about this product?
It is only convenient to use the software in a Microsoft environment.
What recommendations would you give to someone considering this product?
Microsoft Teamsis well suited to organizations that like to keep ideas organized, but also compartmentalized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Scott M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2020
Has done everything needed and more
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Much easier to use than others I have used
What is your favorite aspect of this product?
The ease of finding people and communication with them
What do you dislike most about this product?
It has occasionally opened when I did not intend to use it
What recommendations would you give to someone considering this product?
Great to use, just take some time to get used to it
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2020
High video quality but low customization
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Leverages Incumbent Status