What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
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Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Gabriel C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2020
Team messaging app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is integrated with other Microsoft office applications such as Microsoft Word, Excel, Outlook, PowerPoint.
What is your favorite aspect of this product?
Very customizable. It is integrated with other Microsoft applications. One can take polls and surveys on the platform to gather feedback. Screen sharing is possible. There is a whiteboard and also a note taking tool. It is also very affordable. Meetings can be recorded so those who cannot attend can later see what took place. You can host calls for up to 250 people.
What do you dislike most about this product?
Video conferences cannot be conducted from a web browser. It is impossible to delete a message on the chat app.
What recommendations would you give to someone considering this product?
I highly recommend Microsoft teams to organizations for team collaborations on projects and for communication. It is not that pricey so it is affordable even to upcoming organization. It provides all the needs of a team collaboration ranging from video conferencing to audio conferencing to messaging and screen sharing and so much more.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Saves Time
Aman V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2020
Excellent All in One Collaboration Service
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team has a Modern simplified User Interface, but underneath its simple to use interface hides a plethora of features & integrations which make it a simple yet powerful tool suitable for efficient collaboration within any team.
What is your favorite aspect of this product?
Excellent integration with Office 365 applications and the third party app integrations.
What do you dislike most about this product?
It needs better file sharing capabilities.
What recommendations would you give to someone considering this product?
If you are looking for a new messaging app for you team definitely consider Microsoft Teams. It is a huge upgrade from Skype for Business and other similar apps, and saves a lot of time by providing a comprehensive collaboration & communication solution.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Saves Time
Yamila V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2020
Very useful features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great integration of communication across the different departments in my organization
What is your favorite aspect of this product?
Ability to share documents and utilize them in a conference call so that we can view and manipulate reports together and share findings in a team format.
What do you dislike most about this product?
Security controls lock me out constantly. Need to sign on repeatedly when have interim spans of inactivity.
What recommendations would you give to someone considering this product?
Take the time to learn the capabilities to ensure you optimize full use of it's features.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
