What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Directory
Employee Engagement
Networked Enterprise
Task Management
Document Management
Interactive Organizational Chart
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Karl H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2020
Good Features but Needs som Improvements
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a one stop shop for collaborating with your team.
What is your favorite aspect of this product?
It is easy to share and collaborate on documents.
What do you dislike most about this product?
You can't turn of chat archiving. I don't like the fact that instant messaging is archived for 2 years. Some of the GIFs are also not corporate appropriate.
What recommendations would you give to someone considering this product?
Take a long hard look at different options.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Jennifer C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2020
Enhances communication perfectly!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's fully customable.
What is your favorite aspect of this product?
The ability to connect with others so easily
What do you dislike most about this product?
The licensing is expensive
What recommendations would you give to someone considering this product?
Use the guided tour to unveil hidden features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lauren M.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2020
Its a very user friendly system and easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Th he file sharing
What is your favorite aspect of this product?
File sharing and messaging
What do you dislike most about this product?
The connectivity can be delayed sometimes
What recommendations would you give to someone considering this product?
It is a great product and to decibel at least give it a shot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing