What is Kaseya VSA?

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team’s efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.

Company Details


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Awards & Recognition

Kaseya VSA won the following awards in the Systems Management category

Kaseya VSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kaseya VSA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya VSA?

3% Negative
0% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Patching Automation

93

Storage Monitoring

88

Multi-Site Functionality

87

Applications Monitoring

86

Cloud Monitoring

86

Deployment Model

86

Capacity Management

84

Auto-Discovery

84

Server Performance Monitoring

84

Access Rights Management

83

Automated Remediation

82

Vendor Capability Ratings

Average 82

Ease of IT Administration

87

Business Value Created

86

Vendor Support

84

Quality of Features

83

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

79

Ease of Customization

79

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

76

Kaseya VSA Reviews

Sanil J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use and manager, One place to make changes

Likeliness to Recommend

10 /10

What differentiates Kaseya VSA from other similar products?

It gives all the management level changes at one place.

What is your favorite aspect of this product?

VSA agent, which checks in at regular intervals to check if the server is alive.

What do you dislike most about this product?

Lag,slowness.

What recommendations would you give to someone considering this product?

Easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Omar R.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Strong functionality and integration, fantastic s,

Likeliness to Recommend

8 /10

What differentiates Kaseya VSA from other similar products?

Integrated features

What is your favorite aspect of this product?

Integrated features

What do you dislike most about this product?

Cost of ownership

What recommendations would you give to someone considering this product?

Focus heavily on configuration out of the box

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Respectful

Cons

  • Less Friendly Negotiation
  • Less Generous

Joseph C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product for the price. Easy to use.

Likeliness to Recommend

10 /10

What differentiates Kaseya VSA from other similar products?

Cost was big. A lot of the other vendors in this space cost a lot more.

What is your favorite aspect of this product?

Ease of use. The cloud option is *chef's kiss*

What do you dislike most about this product?

Our account rep was constantly changing and it was a headache. Wasted a lot of time.

What recommendations would you give to someone considering this product?

They are great for what they do. The competition was a lot more expensive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Efficient Service
  • Wastes Time
  • Less Generous

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