What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Remote Control
Real User Monitoring
Remote Support
Audit Management
Augmented Reality Remote Assistance
Attended and Unattended Remote Access
Intelligence Reports
Role-Based Access Controls
Discovery
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Kaseya VSA Reviews
Asif A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Remote Monitoring tool by Kaseya
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya integrates all the major leaders of the RMM market like Datto, Acronis. So now the number of features and product are more in Kaseya VSA.
What is your favorite aspect of this product?
Remote monitoring tool is very safe and reliable to preform activities. Agent procedures module is just wonderful to put jobs/automation in N number of systems automatically. Reporting process is also very smooth for auditing.
What do you dislike most about this product?
Various bugs and features request raised but resolution on them and service is little late . Product performance is fine but sometime on SaaS we face large downtimes.
What recommendations would you give to someone considering this product?
Good to go as a RMM , good features but need to make sure in starting about everything.
Pros
- Reliable
- Efficient Service
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Sanchita J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Complete solution of monitoring
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA provides a complete solution of monitoring i.e remote , patch , security , integration, automation. All in one things from one dashboard.
What is your favorite aspect of this product?
There remote monitoring feature is really good. Can remote into any system from anywhere , can transfer the files , silent deployment .
What do you dislike most about this product?
There are some feature gaps and bugs which sometime becomes concern. Some procedures will not allow to run on saas.
What recommendations would you give to someone considering this product?
Good to go for large organization to monitor and manage their endpoint devices.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Robin P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Lots of features, but at a cost.
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Full suite of features available. True single pain of glass for your agents.
What is your favorite aspect of this product?
Single pane of glass. Agents don't need to keep dipping out into other software, this makes it easier to join everything together so that it works seamlessly with our needs.
What do you dislike most about this product?
not much, it has continued to improve of the years
What recommendations would you give to someone considering this product?
Invest the time to customise it, and get it to do what you need. It will be worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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