Kaseya VSA
7.4 /10

What is Kaseya VSA?

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Kaseya VSA won the following awards in the Remote Monitoring and Management category

Filter By

Kaseya VSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kaseya VSA.

90 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya VSA?

0% Negative
24% Neutral
76% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Efficient Service

Feature Ratings

Average 82

Patch Management

90

Process Automation

87

Remote Control

85

Discovery

83

Endpoint Backup

82

Remote NOC, SOC, Helpdesk Integration

77

Real User Monitoring

77

Support for IoT Devices

74

Anti Malware Signature Detection

72

Network Management

71

Mobile Device Management

70

Vendor Capability Ratings

Average 74

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

79

Quality of Features

75

Ease of Data Integration

75

Ease of Implementation

75

Ease of Customization

72

Vendor Support

72

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Usability and Intuitiveness

66

Kaseya VSA Reviews

Bruno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Powerful IT manegament tool

Likeliness to Recommend

10 /10

What differentiates Kaseya VSA from other similar products?

Very well know among IT professionals

What is your favorite aspect of this product?

Remote Monitoring: Kaseya VSA provides real-time monitoring and management to help IT professionals do their job. and patch Management:automatically updates assets with security patches and software updates.

What do you dislike most about this product?

Cost, the product is very pricey

What recommendations would you give to someone considering this product?

Have someone who really understand the product and it's funcionalities before you buy it considering that the price is high,

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Respectful

Asif A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Remote Monitoring tool by Kaseya

Likeliness to Recommend

8 /10

What differentiates Kaseya VSA from other similar products?

Kaseya integrates all the major leaders of the RMM market like Datto, Acronis. So now the number of features and product are more in Kaseya VSA.

What is your favorite aspect of this product?

Remote monitoring tool is very safe and reliable to preform activities. Agent procedures module is just wonderful to put jobs/automation in N number of systems automatically. Reporting process is also very smooth for auditing.

What do you dislike most about this product?

Various bugs and features request raised but resolution on them and service is little late . Product performance is fine but sometime on SaaS we face large downtimes.

What recommendations would you give to someone considering this product?

Good to go as a RMM , good features but need to make sure in starting about everything.

Pros

  • Reliable
  • Efficient Service
  • Fair
  • Altruistic

Sanchita J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Complete solution of monitoring

Likeliness to Recommend

9 /10

What differentiates Kaseya VSA from other similar products?

Kaseya VSA provides a complete solution of monitoring i.e remote , patch , security , integration, automation. All in one things from one dashboard.

What is your favorite aspect of this product?

There remote monitoring feature is really good. Can remote into any system from anywhere , can transfer the files , silent deployment .

What do you dislike most about this product?

There are some feature gaps and bugs which sometime becomes concern. Some procedures will not allow to run on saas.

What recommendations would you give to someone considering this product?

Good to go for large organization to monitor and manage their endpoint devices.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Respectful
  • Altruistic

Most Popular Kaseya VSA Comparisons