What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
70 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Enables Productivity
- Helps Innovate
- Inspires Innovation
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Patch Management
Process Automation
Remote Control
Discovery
Endpoint Backup
Real User Monitoring
Remote NOC, SOC, Helpdesk Integration
Support for IoT Devices
Anti Malware Signature Detection
Network Management
Mobile Device Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Kaseya VSA Reviews
Sanchita J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Complete solution of monitoring
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA provides a complete solution of monitoring i.e remote , patch , security , integration, automation. All in one things from one dashboard.
What is your favorite aspect of this product?
There remote monitoring feature is really good. Can remote into any system from anywhere , can transfer the files , silent deployment .
What do you dislike most about this product?
There are some feature gaps and bugs which sometime becomes concern. Some procedures will not allow to run on saas.
What recommendations would you give to someone considering this product?
Good to go for large organization to monitor and manage their endpoint devices.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Altruistic
Robin P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Lots of features, but at a cost.
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Full suite of features available. True single pain of glass for your agents.
What is your favorite aspect of this product?
Single pane of glass. Agents don't need to keep dipping out into other software, this makes it easier to join everything together so that it works seamlessly with our needs.
What do you dislike most about this product?
not much, it has continued to improve of the years
What recommendations would you give to someone considering this product?
Invest the time to customise it, and get it to do what you need. It will be worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rajan J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Product is for professtionals
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
A total Product , if someone is looking for a RMM with Professional use they can consider it.
What is your favorite aspect of this product?
Patch management Centralized device management Automation
What do you dislike most about this product?
reporting can be better
What recommendations would you give to someone considering this product?
if you are IT professionals, Consider this as alternative to CWA
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Cons
- Less Friendly Negotiation
- Leverages Incumbent Status