What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceKaseya VSA Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Kaseya VSA.
90 Likeliness to Recommend
95 Plan to Renew
74 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patch Management
Process Automation
Remote Control
Discovery
Endpoint Backup
Remote NOC, SOC, Helpdesk Integration
Real User Monitoring
Support for IoT Devices
Anti Malware Signature Detection
Network Management
Mobile Device Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
Kaseya VSA Reviews
Bruno M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Powerful IT manegament tool
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Very well know among IT professionals
What is your favorite aspect of this product?
Remote Monitoring: Kaseya VSA provides real-time monitoring and management to help IT professionals do their job. and patch Management:automatically updates assets with security patches and software updates.
What do you dislike most about this product?
Cost, the product is very pricey
What recommendations would you give to someone considering this product?
Have someone who really understand the product and it's funcionalities before you buy it considering that the price is high,
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Asif A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Remote Monitoring tool by Kaseya
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya integrates all the major leaders of the RMM market like Datto, Acronis. So now the number of features and product are more in Kaseya VSA.
What is your favorite aspect of this product?
Remote monitoring tool is very safe and reliable to preform activities. Agent procedures module is just wonderful to put jobs/automation in N number of systems automatically. Reporting process is also very smooth for auditing.
What do you dislike most about this product?
Various bugs and features request raised but resolution on them and service is little late . Product performance is fine but sometime on SaaS we face large downtimes.
What recommendations would you give to someone considering this product?
Good to go as a RMM , good features but need to make sure in starting about everything.
Pros
- Reliable
- Efficient Service
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Sanchita J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Complete solution of monitoring
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA provides a complete solution of monitoring i.e remote , patch , security , integration, automation. All in one things from one dashboard.
What is your favorite aspect of this product?
There remote monitoring feature is really good. Can remote into any system from anywhere , can transfer the files , silent deployment .
What do you dislike most about this product?
There are some feature gaps and bugs which sometime becomes concern. Some procedures will not allow to run on saas.
What recommendations would you give to someone considering this product?
Good to go for large organization to monitor and manage their endpoint devices.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.