What is Kaseya VSA?

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.

Company Details


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Kaseya VSA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kaseya VSA.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya VSA?

3% Negative
1% Neutral
96% Positive

Pros

  • Trustworthy
  • Performance Enhancing
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Patching Automation

92

Storage Monitoring

88

Multi-Site Functionality

87

Deployment Model

87

Applications Monitoring

86

Auto-Discovery

85

Cloud Monitoring

85

Capacity Management

85

Server Performance Monitoring

84

Access Rights Management

81

Automated Remediation

81

Vendor Capability Ratings

Average 82

Ease of IT Administration

98

Quality of Features

97

Breadth of Features

93

Ease of Data Integration

91

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Availability and Quality of Training

85

Ease of Customization

85

Business Value Created

81

Vendor Support

77

Kaseya VSA Reviews

Robin P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Lots of features, but at a cost.

Likeliness to Recommend

9 / 10

What differentiates Kaseya VSA from other similar products?

Full suite of features available. True single pain of glass for your agents.

What is your favorite aspect of this product?

Single pane of glass. Agents don't need to keep dipping out into other software, this makes it easier to join everything together so that it works seamlessly with our needs.

What do you dislike most about this product?

not much, it has continued to improve of the years

What recommendations would you give to someone considering this product?

Invest the time to customise it, and get it to do what you need. It will be worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

10 / 10

What differentiates Kaseya VSA from other similar products?

Easy to track the status of the server

What is your favorite aspect of this product?

easy monitoring

What do you dislike most about this product?

a little too many functions

What recommendations would you give to someone considering this product?

Could be a little more fasters and bug fixes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Riya J.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, Very useful, Fantastic product

Likeliness to Recommend

7 / 10

What differentiates Kaseya VSA from other similar products?

Automation: Kaseya VSA emphasizes automation to streamline IT management tasks. It allows users to create automation scripts and workflows to reduce manual intervention. Remote Management: The platform offers robust remote management tools, making it easy to troubleshoot and manage remote devices. Technicians can access and control endpoints from anywhere, which is especially useful for MSPs.

What is your favorite aspect of this product?

Proactive Issue Resolution scalability

What do you dislike most about this product?

Intensive Customization Overhead

What recommendations would you give to someone considering this product?

Start Small, Scale Gradually Monitoring and Reporting

Pros

  • Saves Time
  • Security Protects
  • Helps Innovate
  • Performance Enhancing

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