What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
9% Neutral
90% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 82

Dashboard

86

Visual Pipeline Monitoring

85

Predictive Sales Forecasting

82

Pipeline Planning

82

Data Ingestion and Interoperability

82

Territory Analytics and Management

82

Collaboration

81

Predictive Time-Series Reporting & Analytics

81

Scenario Analysis

80

Artificial Intelligence-Based Insights

78

Intelligent Alerts and Notifications

78

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

81

Vendor Support

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Vsundhara B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

HubSpot: All in one tool for sales and services

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales pipeline can be modified by your business, as well as fields and properties, permitting you to gather all applicable data for your organization. HubSpot Sales Hub gives clients a staggeringly speedy method for inclining up outreach as well as a TON of combinations to help efficiency. Organizing contacts and companies, full-cycle sales outreach and tracking, and cross-team coordination. Keeping all of this in one place simplifies our lives a bit.

What is your favorite aspect of this product?

The Company/Contact ID is likewise an incredible component as it permits me to handily change organization/contact information and afterward reimport with next to no gamble of copies. Email Templates and sequences have saved a ton of time and offer great personalization and options so that no one gets lost and response can be immediate. In terms of functionality, you can find much more in Salesforce, it is simply a broader product, but in terms of user experience, HubSpot is 12 steps ahead. The dashboard and reports are fairly transparent, although there are still a few features missing that would facilitate sales analysis.

What do you dislike most about this product?

It is an incredible apparatus to have better command over the sales and eventually accomplish higher change, and I haven't found any significant issue at any point experienced. Great CRM, yet Maintenance times can once in a while be irritating yet are never impeding our work. Workflows work immaculately, but a few fundamental capacities can be deficient with regards to (like mass "undo" or mass "redo").

What recommendations would you give to someone considering this product?

HubSpot deals Hub assisted us with automating the sales processes. It is a simple-to-use tool. One thing I loved most about this tool is that it incorporates robust HubSpot CRM to further develop and improve client relations and close sales quicker. the features presented under Sales Hub make an exceptionally large certain distinction like services also accomplishing the higher transformation. The prescient lead scoring is an element that scores every lead based on the parameters set, the higher the score the more noteworthy is an opportunity for change because of this score, teams can undoubtedly choose the lead and begin dealing with that.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Shivakumar Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Just Amazing Product

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

1. Support is very amazing

What is your favorite aspect of this product?

1. Support. 2. UI/UX. 3. Lead Management

What do you dislike most about this product?

Nothing at all. Its just amazing product

What recommendations would you give to someone considering this product?

1. Pricing of the enterprise licenses are very high

Pros

  • Trustworthy
  • Fair
  • Helps Innovate
  • Reliable

Jason T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Brought in new customers and increased sales

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

This tool allows us to have all the information centralized so that the objectives of getting more customers and increasing sales are achieved. The marketing, customer service and sales departments work as a team, smoothly and quickly.

What is your favorite aspect of this product?

Its customized reports have helped us to get the job done faster and to know in detail how the project and sales are going. It has a very complete CRM, where we can see the progress of activities in real time. All the call management is also very efficient, the call recording feature is very useful and can be heard perfectly.

What do you dislike most about this product?

It can be a bit intimidating at first because of the many features and tools the software has. The learning curve is also a bit slow and some departments find it difficult to adapt and work with HUBSPOT CRM. If it had a contract management, with the use of digital signature, to process contracts remotely it would be perfect.

What recommendations would you give to someone considering this product?

The perfect CRM to keep all the operations of the different departments of the company running smoothly, making the customer's shopping experience ideal. Customer service flows better and sales have grown with the use of this software, because all employees know what to do, without wasting time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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