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HubSpot Sales Hub
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
9% Neutral
90% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 82

Dashboard

86

Visual Pipeline Monitoring

85

Predictive Sales Forecasting

82

Pipeline Planning

82

Data Ingestion and Interoperability

82

Territory Analytics and Management

82

Collaboration

81

Predictive Time-Series Reporting & Analytics

81

Scenario Analysis

80

Artificial Intelligence-Based Insights

78

Intelligent Alerts and Notifications

78

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

81

Vendor Support

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

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Sales Engagement Platforms

Score 9.1

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Customer Intelligence

Score 9.0

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Lead Management

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 8.9

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Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Midmarket

Score 8.7

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.5

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Rongen R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Hubspot is powerful and scalable but costly.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is customizable with lots of tools and features.

What is your favorite aspect of this product?

Ability to create workflow automation and lead generation strategies.

What do you dislike most about this product?

Other external app integrations are not compatible. Hubspot is costly. The Mobile app needs more improvement.

What recommendations would you give to someone considering this product?

Think about long term plans and consider the cost if that's feasible for you before start building your customer data and workflow, otherwise it will be challenging to migrate.

Pros

  • Effective Service
  • Caring
  • Trustworthy
  • Efficient Service

Florian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good CRM platform for SMEs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

It's a great CRM for those looking to get started with structures pipeline management

What is your favorite aspect of this product?

The ease of use and setting it up. Their support is top-notch!

What do you dislike most about this product?

Reporting capabilities are lackluster

What recommendations would you give to someone considering this product?

Start with the free trial and see if it's a good fit for you

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Transparent

Tony D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Outstanding product that’s free to use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s free , easy to use and super powerful

What is your favorite aspect of this product?

How easy it is to use

What do you dislike most about this product?

Nothing, works perfectly for my business

What recommendations would you give to someone considering this product?

Take a long close look, it’s brilliant, but the scope can be huge. It starts for CrM only and is free for more or less unlimited users and contacts. But adding in functionality takes the price up, so consider carefully what you need

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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