What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Internal Sales Collaboration
Workflow Automation
CRM Integration
Conversation Coaching
Dialer Integration
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Appointment Scheduling
Score 8.9
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
Chad S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Strongly Advocate for HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.
What is your favorite aspect of this product?
HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity
What do you dislike most about this product?
While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.
What recommendations would you give to someone considering this product?
It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Clay P.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
Organize each sales stage to maximize efficiency
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
You can use it to coordinate your team's efforts across the various stages of the sales cycle, including marketing, presales, sales, customer service, etc. Even a novice CRM configurer may get their feet wet and set up the framework for their organization.
What is your favorite aspect of this product?
It facilitates the coordination of your team's efforts throughout the many stages of the sales cycle (marketing, presales, sales, cs, etc.). Finding and fixing holes in your operation's structure to boost profits with minimal effort is the key to running a successful business.
What do you dislike most about this product?
There some difficulty in preserving data consistency due to the intricacy of modification within the hub. Don't get me wrong; the platform performs admirably in the vast majority of uses; I just want to point out that they are aware that certain functionalities may introduce noise to the data.
What recommendations would you give to someone considering this product?
However, as its users mature, their understanding deepens, and its process design expands, it can take on ever-more intricate and expansive configurations. The internet abounds with resources for mastering HubSpot. Their official documentation is also excellent for newcomers.
Pros
- Reliable
- Efficient Service
- Client's Interest First
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2023
Feature rich product but can get pricey.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Generous
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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