What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Pipeline Management

90

E-Mail Campaign Management

89

E-Mail Integration

89

Sales Analytics

87

Internal Sales Collaboration

87

Workflow Automation

87

CRM Integration

87

Conversation Coaching

86

Dialer Integration

84

Call Management

84

Omnichannel Campaign Management

84

Vendor Capability Ratings

Average 87

Business Value Created

90

Ease of Implementation

89

Usability and Intuitiveness

88

Breadth of Features

87

Quality of Features

87

Availability and Quality of Training

87

Ease of Data Integration

87

Ease of IT Administration

86

Vendor Support

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

HubSpot Sales Hub Reviews

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A powerful tool that elevated our sales process

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

In addition to saving time and increasing efficiency by automating tasks such as finding contacts, sending emails and managing responses, HubSpot Sales Hub has allowed us to segment contact lists and personalize messages based on each prospect's data, thereby increasing the response rate and success of our campaigns. We can track and analyze campaign statistics and prospect information within HubSpot Sales Hub to refine our methods and get better results from them.

What is your favorite aspect of this product?

My organization has had great success using HubSpot Sales Hub as a customer relationship management (CRM) system, particularly for sales automation and customer prospecting. The platform's intuitive design and abundance of useful features and capabilities have substantially increased our efficiency in customer acquisition and maintenance. Data management and sales processes can be optimized with the help of HubSpot Sales Hub's excellent support staff and the software's seamless integration with popular third-party applications.

What do you dislike most about this product?

May not be the best choice if you need heavy integration with other products due to its unintuitive design and difficulty to navigate it.

What recommendations would you give to someone considering this product?

We have been able to more effectively manage both our customers and our sales operations because of the time savings HubSpot Sales Hub has provided. This device provides a return on investment and, in our tests, we found that using it was not only easy, but also profitable. So we can highly recommend it.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Akshay M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Very User-Friendly Product.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. The UI/UX. User Permissions Cost-efficient. Offers provided.

What is your favorite aspect of this product?

Ease of Use is one of the best aspects of using HubSpot. In general it is a great tool and it will certainly help you in streamlining your sales process.

What do you dislike most about this product?

An independent dialler for calling prospects is missing.

What recommendations would you give to someone considering this product?

Do your groundwork, use the trial to the fullest, and then make an informed decision based on various data collected by you and your team..

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

Gonzalo S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Tools that can implement sales visualization

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

As for the features of this product, all the functions you want to use in sales are covered. It is a highly recommended tool for companies who wish to centralize processes such as emailing, phone record keeping and meeting record keeping. Until now, creating a sales system with several tools, such as spreadsheets, file storage and emails, was pretty inefficient. However, with the introduction of Hubspot, it has become possible to centralize it. Linking to the ZOOM webinar is also very convenient, and with this link, I could shorten the work that used to take about 3 hours to 1 hour.

What is your favorite aspect of this product?

We can check the sales status of several clerks at a glance. I think it's a nice plus to review more detailed data using various add-ons. By linking to emails and forms, sender and requester data is automatically imported, reducing data entry time and effort. In the beginning, I think it would be a good idea to present it with an inside sales staff that can act as a bridge with existing sales staff and an experienced Hubspot or support. Implementation support is all about methods and costs, so you can ask Hubspot to select some recommended partners for your company's background and implementation goals.

What do you dislike most about this product?

There are many other services you can try to use in addition to Sales Hub, but it is best to gather information on your own to see if you can use it because of its many features.

What recommendations would you give to someone considering this product?

Not only can you manage projects, but you can also see when customers have viewed documents, when they have not, and when they have opened emails. The dashboard function has become much easier to use. Recommended for those who want to unify sales . Until now, each person in charge managed projects in Excel, so it was difficult to see who was selling to which customer, but by using HubSpot, you can check the sales status of each person in charge. Share information. Also, we started working on email marketing, and since we can see the action data of the emails sent, such as open rate and click-through rate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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