What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Internal Sales Collaboration
Workflow Automation
CRM Integration
Conversation Coaching
Dialer Integration
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Appointment Scheduling
Score 8.9
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
Mahmuda D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
HubSpot Sales facilitates any-sized sales team.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot's Sales Hub is excellent for managing sales and marketing campaigns. This platform is ideal for lead generation, and it is easy to set up pipelines, track contacts, log notes, and schedule follow-ups. Its marketing automation features are well-known, but it also has CRM features to track our sales pipeline, opportunities, probabilities, and activities. Despite being a simple CRM, it's a helpful tool. Thus, it is unique from its competitors.
What is your favorite aspect of this product?
HubSpot Sales Hub has been the start of our digital transformation. It boosted our close rate, sales volume, contact database, and usable data. It has an easy-to-use interface and simplifies reports. The platform is robust and meets business requirements. Integration with marketing and other business facets is seamless. It's helping us see revenue, make accurate projections, and integrate our sales team.
What do you dislike most about this product?
The interface is unorganized, and project information can be cluttered, making it difficult to find specific information. Because we have global clients, we sometimes deal with different currencies, but the exchange rate tool isn't always accurate. The platform is slower with large amounts of data.
What recommendations would you give to someone considering this product?
HubSpot Sales Hub is easy to use, has many functional options, and helps sales teams gather data. It enabled us to be onboard and train salespeople quickly. It's easy to filter out unnecessary leads and focus on relevant ones, making it suitable for businesses. My vote is yes!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rongen R.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2022
Hubspot is powerful and scalable but costly.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot is customizable with lots of tools and features.
What is your favorite aspect of this product?
Ability to create workflow automation and lead generation strategies.
What do you dislike most about this product?
Other external app integrations are not compatible. Hubspot is costly. The Mobile app needs more improvement.
What recommendations would you give to someone considering this product?
Think about long term plans and consider the cost if that's feasible for you before start building your customer data and workflow, otherwise it will be challenging to migrate.
Pros
- Effective Service
- Caring
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Cathy C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Game-changer for us and our clients
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.
What is your favorite aspect of this product?
How all the Hubs work together.
What do you dislike most about this product?
It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.
What recommendations would you give to someone considering this product?
Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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