What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
13% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Account and Contact Management

84

Collaboration

84

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Ease of IT Administration

91

Quality of Features

88

Business Value Created

87

Availability and Quality of Training

86

Ease of Customization

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Ease of Implementation

82

Vendor Support

78

Usability and Intuitiveness

77

HubSpot Sales Hub Reviews

Renato G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Love the product, easy to use, and get results!

Likeliness to Recommend

10 / 10

What differentiates HubSpot Sales Hub from other similar products?

Result oriented, and easy to use

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

No great mobile support

What recommendations would you give to someone considering this product?

Try it out and you will see if it is for you very quickly

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 / 10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

Aayush P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Okay for bigger businesses

Likeliness to Recommend

4 / 10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot offers more comprehensive and effective marketing capabilities in its plans for firms looking for an all-in-one sales and marketing platform. Furthermore, these features are offered in product bundles rather than as distinct plan packages or separately paid apps, in contrast to Salesforce.

What is your favorite aspect of this product?

With the free and Starter plans, extensive marketing features are accessible.

What do you dislike most about this product?

sophisticated sales forecasting and reporting, but a more expensive approach is needed.

What recommendations would you give to someone considering this product?

Has a very small learning curve in comparison to other platforms, and offer's a better package of sales and marketing automation.

Pros

  • Unique Features
  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

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