What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Respectful
- Saves Time
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Campaign Execution
Dashboards and Visualization
Social Response Management
Social Media Channel Integration Outbound
Social Post Archival
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management SMB Reviews
Tarun A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Hootsuite has helped us to become content creator
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
have not used other software because we are happy with Hootsuite as of now
What is your favorite aspect of this product?
Social media boost, Muti Tasking , Tracking Capabilities
What do you dislike most about this product?
I do not know
What recommendations would you give to someone considering this product?
JUST GO FOR IT.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Benjamin Z.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Feb 2023
Maximizing social media efficiency with Hootsuite
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Is a comprehensive and flexible tool for managing social media networks. Among its many features is the ability to schedule posts across many platforms at once, keep tabs on trending topics and hashtags, coordinate with colleagues, and assess the efficacy of individual posts in real time.
What is your favorite aspect of this product?
Utilizing Hootsuite allows users to manage all of their social media accounts from a single dashboard, saving valuable time and energy. In addition, it may be programmed to publish across many platforms simultaneously, which increases the reach of publications by making them accessible to readers at different times and in different locations.
What do you dislike most about this product?
When compared to other similar tools on the market, Hootsuite's price tag may seem steep, especially to smaller businesses or individual users. If you're just starting off with the tool, you might find the interface to be a bit complicated and confusing. However, this impression is also tied to your level of expertise and prior experience.
What recommendations would you give to someone considering this product?
Its real-time analytics feature reveals publication performance so that you can fine-tune your content strategy accordingly. Finally, it's great for businesses with a social media team because it allows multiple people to work together to manage the accounts.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Security Protects
Chandan D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Awesome Social Media Management Tool
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite offers team collaboration features that make it easier for SMBs to work together on social media marketing campaigns and provides detailed social media analytics, including engagement metrics.
What is your favorite aspect of this product?
Hootsuite's multi-channel management, advanced scheduling, collaboration, analytics
What do you dislike most about this product?
Hootsuite has a relatively steep learning curve, especially for those who are new to social media management. It can take some time to get familiar with the platform and its features.
What recommendations would you give to someone considering this product?
It has most of the features and you can try trial version and later can jump to paid once you are well versed with tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
