Hootsuite Social Media Management SMB Logo
Hootsuite Social Media Management SMB Logo
HootSuite

Hootsuite Social Media Management SMB

7.8 / 10
Category
Hootsuite Social Media Management SMB
7.8 / 10

What is Hootsuite Social Media Management SMB?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management SMB won the following awards in the Social Media Monitoring category

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Hootsuite Social Media Management SMB Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management SMB.

87 Likeliness to Recommend

2
Since last award

92 Plan to Renew

4
Since last award

80 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management SMB?

9% Negative
3% Neutral
88% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Client Friendly Policies

Feature Ratings

Average 84

Visual Analytics

88

Dashboards and Reporting

88

Social Media Channel Integration Inbound

88

Influencer Identification

86

Publishing

85

Competitor Tracking

83

Collaboration

81

Sentiment Analysis

80

Audience Segmentation

78

Vendor Capability Ratings

Average 80

Ease of Data Integration

84

Availability and Quality of Training

82

Ease of IT Administration

82

Breadth of Features

79

Business Value Created

79

Ease of Customization

79

Quality of Features

79

Usability and Intuitiveness

76

Ease of Implementation

73

Product Strategy and Rate of Improvement

73

Vendor Support

70

Hootsuite Social Media Management SMB Reviews

Heena K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use interface

Likeliness to Recommend

9 / 10

What differentiates Hootsuite Social Media Management SMB from other similar products?

It strategizes for upcoming days across various social media platforms.

What is your favorite aspect of this product?

It schedules posts in advance for various social media platforms, simplifying the process of planning and posting.

What do you dislike most about this product?

I like the reports, but the app is hard to use. The mobile app is good, and I can tag people on Instagram and LinkedIn easily.

What recommendations would you give to someone considering this product?

Hootsuite is easy to use, works well with your social media accounts and is convenient on the mobile app for a complete social media solution.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marwa A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, user friendly

Likeliness to Recommend

8 / 10

What differentiates Hootsuite Social Media Management SMB from other similar products?

Hootsuite Social Media Management SMB differentiates itself in a few key ways, Ease of Use, Content Scheduling and Collaboration, and visual Content Management

What is your favorite aspect of this product?

User-friendly interface and ease of use, Streamlined content scheduling and collaboration.

What do you dislike most about this product?

nothing so far needs to be mentioned

What recommendations would you give to someone considering this product?

Give it a try and give it some time to explore the great features

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Productive
  • Commodity Features
  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Product disappoints

Likeliness to Recommend

5 / 10

Pros

  • Helps Innovate
  • Security Protects
  • Continually Improving Product
  • Reliable

Cons

  • Less Respectful
  • Charges for Enhancements
  • Commodity Features

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