What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
92 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Analytics
Dashboards and Reporting
Social Media Channel Integration Inbound
Influencer Identification
Publishing
Competitor Tracking
Collaboration
Sentiment Analysis
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
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Hootsuite Social Media Management SMB Reviews
Heena K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Easy to use interface
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
It strategizes for upcoming days across various social media platforms.
What is your favorite aspect of this product?
It schedules posts in advance for various social media platforms, simplifying the process of planning and posting.
What do you dislike most about this product?
I like the reports, but the app is hard to use. The mobile app is good, and I can tag people on Instagram and LinkedIn easily.
What recommendations would you give to someone considering this product?
Hootsuite is easy to use, works well with your social media accounts and is convenient on the mobile app for a complete social media solution.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Marwa A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, user friendly
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite Social Media Management SMB differentiates itself in a few key ways, Ease of Use, Content Scheduling and Collaboration, and visual Content Management
What is your favorite aspect of this product?
User-friendly interface and ease of use, Streamlined content scheduling and collaboration.
What do you dislike most about this product?
nothing so far needs to be mentioned
What recommendations would you give to someone considering this product?
Give it a try and give it some time to explore the great features
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Commodity Features
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Product disappoints
Likeliness to Recommend
Pros
- Helps Innovate
- Security Protects
- Continually Improving Product
- Reliable
Cons
- Less Respectful
- Charges for Enhancements
- Commodity Features