Hootsuite Social Media Management SMB Logo
Hootsuite Social Media Management SMB Logo
HootSuite

Hootsuite Social Media Management SMB

8.4 / 10
Category
Hootsuite Social Media Management SMB
8.4 / 10

What is Hootsuite Social Media Management SMB?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management SMB won the following awards in the Social Media Management - Midmarket category

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Hootsuite Social Media Management SMB Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management SMB.

83 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management SMB?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Saves Time
  • Performance Enhancing
  • Caring

Feature Ratings

Average 81

Social Moderation and Workflow Management

84

Social Media Channel Integration Inbound

83

Campaign Execution

83

Dashboards and Visualization

83

Social Response Management

82

Social Media Channel Integration Outbound

81

Social Post Archival

81

Trend Analysis

79

Sentiment Analysis

77

Vendor Capability Ratings

Average 79

Ease of IT Administration

90

Availability and Quality of Training

88

Ease of Customization

86

Breadth of Features

84

Ease of Implementation

83

Quality of Features

81

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Usability and Intuitiveness

77

Vendor Support

74

Business Value Created

72

Hootsuite Social Media Management SMB Reviews

Heena K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use interface

Likeliness to Recommend

9 / 10

What differentiates Hootsuite Social Media Management SMB from other similar products?

It strategizes for upcoming days across various social media platforms.

What is your favorite aspect of this product?

It schedules posts in advance for various social media platforms, simplifying the process of planning and posting.

What do you dislike most about this product?

I like the reports, but the app is hard to use. The mobile app is good, and I can tag people on Instagram and LinkedIn easily.

What recommendations would you give to someone considering this product?

Hootsuite is easy to use, works well with your social media accounts and is convenient on the mobile app for a complete social media solution.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marwa A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, user friendly

Likeliness to Recommend

8 / 10

What differentiates Hootsuite Social Media Management SMB from other similar products?

Hootsuite Social Media Management SMB differentiates itself in a few key ways, Ease of Use, Content Scheduling and Collaboration, and visual Content Management

What is your favorite aspect of this product?

User-friendly interface and ease of use, Streamlined content scheduling and collaboration.

What do you dislike most about this product?

nothing so far needs to be mentioned

What recommendations would you give to someone considering this product?

Give it a try and give it some time to explore the great features

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Productive
  • Commodity Features
  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Fantastic and easy to use

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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