What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Respectful
- Saves Time
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Campaign Execution
Dashboards and Visualization
Social Response Management
Social Media Channel Integration Outbound
Social Post Archival
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management SMB Reviews
Ronald B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
Great product, industry leader and standards!
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Industry leader and the product to use for social media management!
What is your favorite aspect of this product?
The ease of use and implementation when managing multiple social media accounts for campaigns is excellent.
What do you dislike most about this product?
There are ALMOST too many features.. in other words, a great product!
What recommendations would you give to someone considering this product?
Get this product for your organization or business today!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hannah U.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Easy to use features but limited use for twitter
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
There is a free version that as a lot of features similar to the premium version.
What is your favorite aspect of this product?
It's easy to use.
What do you dislike most about this product?
You can't schedule twitter threads, just individual tweets.
What recommendations would you give to someone considering this product?
try the free version before committing to premium.
Pros
- Reliable
- Performance Enhancing
- Caring
- Client's Interest First
Nicolas F.
- Role: C-Level
- Industry: Recreation
- Involvement: IT Leader or Manager
Submitted May 2023
Hootsuite SMB: The Future of Social Media Planning
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite SMB deployment is fast and straightforward, compared to other solutions that we have tried.
What is your favorite aspect of this product?
The best features in my opinion is that is enables publishing on multiple platforms all at once, without the hassle on logging in separately and performing these tasks in a repetitive manner.
What do you dislike most about this product?
Pricing and limitation: not enough social media account integration offered in an era where there are more and more channels and businesses.
What recommendations would you give to someone considering this product?
Give it a try. It can definitely change your organization for the best and save a lot of time.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity