What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHCL Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HCL Commerce.
86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Also Featured in...
HCL Commerce Reviews
Tanbir C.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Excellent e commerce product HCLCommerce. TRY IT!
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL commerce is efficient and solves user problems, customer support is accessible and its great for the omni channel ecommerce platform
What is your favorite aspect of this product?
User interface and accessibility
What do you dislike most about this product?
The client engagement can be better and reachable to various sector of business who are not aware of it
What recommendations would you give to someone considering this product?
Please consider the product and use it. It will make your job easy and efficient
Pros
- Unique Features
- Generous Negotitation
- Security Protects
- Helps Innovate
Aryan C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Its Easy to use and developer support is nice
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL e-commerce has a good developer support and the platform is intuitive and easy to use so it might attract otherdevs in future
What is your favorite aspect of this product?
Developer support and ease of use
What do you dislike most about this product?
UI is very basic and it gets boring after some time to develop
What recommendations would you give to someone considering this product?
Spend some time in improving the UX for good developer experience
Pros
- Continually Improving Product
- Acts with Integrity
- Friendly Negotiation
- Helps Innovate
Cons
- Less Caring
Arbaz S.
- Role: Consultant
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Highly Customisable, a bit tightly coupled
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The Excessive product catalog features available and features on adding Promotions
What is your favorite aspect of this product?
The ease of interactions with multiple systems with efficient rest API calls
What do you dislike most about this product?
The tightly coupled nature of frontend and database
What recommendations would you give to someone considering this product?
Great product to host you e-commerce website with great customisation features and excellent client support
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Respectful