What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Sahil k.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Great product with improvable shortcomings.
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The merchandising tools, precision marketing, site search, customer experience management, catalog and content management, and social commerce capabilities.
What is your favorite aspect of this product?
Streamlined Integration
What do you dislike most about this product?
User interface
What recommendations would you give to someone considering this product?
Try it once as this product has good capabilities to help you grow your business with great integration features.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Rajat K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
A product of rich features and quick customization
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Rich features of HCL commerce enables even beginner and intermediate level developers or users comfortable. Name HCL makes product even more trustable. Easy configuration and quick response for query resolution is what that fascinates each user. I think Documentation should be made more defined so that it can also be used as a helpful resource.
What is your favorite aspect of this product?
Easy navigation of features available Simple and quick configuration Fully localisation , I think are my favourite
What do you dislike most about this product?
Some work is needed for making UI pleasing and engaging. But HCL commerce satisfies the user well even at current level.
What recommendations would you give to someone considering this product?
If you want quick assistance for a query resolution, rich features, global level security then HCL commerce justify everything.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Saves Time
Faraz A.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Fantastic Product
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The Enterprise edition allows brands to engage shoppers in a personalized and consistent way with merchandising tools, precision marketing, site search, customer experience management, catalog and content management, and social commerce capabilities.
What is your favorite aspect of this product?
It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels.
What do you dislike most about this product?
Web content (articles and videos) is not content managed when you are working with WebSphere Commerce search and workspaces.
What recommendations would you give to someone considering this product?
It can work on improving the user experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy