What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Manjunath D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
HCL provides the best support system & Product
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The product is really awesome and also the support we get from HCL is fantastic and we are highly satisfied.
What is your favorite aspect of this product?
The support is my favourite aspects as we get it on time and whatever issues we are facing, it'll be resolved on time which saves us a lot of work and also the time we pay for the issues
What do you dislike most about this product?
We haven't faced any such problems from HCL till now. We have a good relationship with the teams
What recommendations would you give to someone considering this product?
HCL provides the best products and great support. Just go for it!
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2024
A best Products for E Commerce management
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce is more better than others application in sales and marketing, customer service, support, price, use, and client growth.
What is your favorite aspect of this product?
My favorite aspect is customer support.
What do you dislike most about this product?
In my opinion, there's is nothing which i dislike about HCL Commerce.
What recommendations would you give to someone considering this product?
It's easy to use and economical, have good customer support Management.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Caring
Ryan S.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great product, easy to use and tremendous support
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Easy to use that is modern
What is your favorite aspect of this product?
Simplicity of their solutions
What do you dislike most about this product?
The glitches that occur
What recommendations would you give to someone considering this product?
Study the competitors and make sure you're setting the industry standard
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Cons
- Slower Product Innovation
- Security Frustrates