What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Alysson Franklin M.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2022
Expensive, but addresses all needs from my team
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Their approach to web content and how rich media wraps product pages. They are amazing!
What is your favorite aspect of this product?
Their biggest difference: How HCL Commerce deals with static web content.
What do you dislike most about this product?
Lack of up to date documentation.
What recommendations would you give to someone considering this product?
Based on the alternatives at the market, HCL is one of the strongest players to consider. Just make sure to do your work with a Trusted Partner, and your results will be there.
Pros
- Reliable
- Security Protects
- Enables Productivity
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Vendor Friendly Policies
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2020
Easy customization. Outstanding technical support.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing