What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very good product but a bic pricey
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arbaz S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great product to model an e-commerce website on.
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The modularity and data abstraction used in the application helps keep the overall architecture loosely coupled which provides room for incremental development.
What is your favorite aspect of this product?
The payment process .
What do you dislike most about this product?
Session management.
What recommendations would you give to someone considering this product?
The session management could be better and simpler .
Pros
- Effective Service
- Saves Time
- Continually Improving Product
- Reliable
Cons
- Vendor's Interest First
- Less Generous
- Less Transparent
Roward J. V.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Easy ti use and the exactly needs of the clients
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The control of the quality
What is your favorite aspect of this product?
Easy ti use
What do you dislike most about this product?
The time of response
What recommendations would you give to someone considering this product?
Give more to the clients
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity