What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Fabio S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2022
Usability to integrate custom features very bad
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
It has many features but most of them are hard to implement with code free
What is your favorite aspect of this product?
It is a very complex product, but at the same time you can implement any scenario you need
What recommendations would you give to someone considering this product?
High budget
Pros
- Generous Negotitation
- Friendly Negotiation
- Security Protects
- Unique Features
Cons
- Less Performance Enhancing
- Less Inspiring
- Wastes Time
Pedro B.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jun 2022
The all-in-one platform for high demanding clients
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Strong support behind the scenes
What is your favorite aspect of this product?
Variety of functionalities
What do you dislike most about this product?
Learning curve
What recommendations would you give to someone considering this product?
Rely the implementation to a expert partner
Pros
- Continually Improving Product
- Enables Productivity
- Fair
- Includes Product Enhancements
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great for enterprises for custom solutions
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Client Friendly Policies