What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
3
Since last award
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Guided Selling
Content Management
Reporting and Analytics
Shopping Cart Management
ERP Integration
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Multi-Storefront
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Aravind P.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2024
Super product with easy and time saving features
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
There is no match to hcl commerce with other similar products
What do you dislike most about this product?
Its availability
What recommendations would you give to someone considering this product?
Time saver and very usefull and easy to use
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Sreyasee B.
- Role: Consultant
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Mar 2024
HCL commerce fascinates me and makes efficient
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
It is more user friend In a way that it can be customised as per usage. It is highly scalable and is very helpful for omni channel e commerce
What is your favorite aspect of this product?
Customisation and user support
What do you dislike most about this product?
UI and communication
What recommendations would you give to someone considering this product?
Please go ahead and use it. It will make ur work very easy and increase your productivity
Pros
- Reliable
- Effective Service
- Caring
- Saves Time
Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
A powerful solution to manage your online presence
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce offers extensive customization options, allowing them to seamlessly integrate their brand identity throughout the e-commerce platform. Additionally, HCL Commerce's flexible, open-source architecture is advantageous for firms with unique branding and design requirements. This level of customization strengthens brand recognition and ensures a cohesive, on-brand experience for customers.
What is your favorite aspect of this product?
HCL Commerce's robust inventory management system is one of its most impressive features. Its comprehensive inventory tracking and order fulfillment features ensure that the online shopping experience is always smooth and efficient. This operational efficiency level reduces the burden on the security firm's staff and instills confidence in customers. Customers can trust that their orders will be processed and delivered with precision.
What do you dislike most about this product?
However, it's essential to address the platform's potential limitations in terms of integration with other business-critical systems. To streamline workflows and data management, it is beneficial to rely on a diverse ecosystem of software solutions. Connecting HCL Commerce with existing systems can further enhance this benefit.
What recommendations would you give to someone considering this product?
It is a transformative solution for those seeking to improve their online presence and optimize the customer experience. By utilizing the platform's advanced capabilities in personalization, customization, and inventory management, security firms can increase engagement, sales, and customer loyalty. HCL Commerce is committed to innovation and customer-centricity, making it the go-to solution for those looking to thrive in the digital age as the e-commerce landscape continues to evolve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
