What is Google Analytics?
Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Demographics
Conversion Analysis
Data Visualization
Audience Segmentation
Customer Journey Modelling
API Framework
Cross Channel Attribution Analysis
Predictive Analytics
Real Time Workflow Automation
Anomaly Detection
Metadata Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Google Analytics Reviews
Michael N.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Platform for analyzing data metrics.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
What sets Google Analytics apart from other programs is that it provides us with unparalleled power, allowing us to obtain vital information about the performance of our clients' websites.
What is your favorite aspect of this product?
When it comes to metrics pertaining to online performance, it is simply the best option. We may give our clients with vital performance statistics as part of our continuous service by setting up and managing numerous flows inside our account.
What do you dislike most about this product?
In our experience, several features necessitate in-depth understanding of how to set them up correctly, and the fact that it is a Google product adds an extra layer of complexity to the mix. Some clients may also find it difficult to share the performance without a Google account; nevertheless, we have adjusted our service to help clients overcome this challenge.
What recommendations would you give to someone considering this product?
If you want to keep tabs on your online performance and examine a variety of data parameters, I recommend utilizing this platform.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
viren c.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Integration with Google Ecosystem: Google Analytics is seamlessly integrated with other Google products, such as Google Ads, Search Console, and Data Studio. This integration allows for a cohesive workflow where users can manage advertising campaigns, analyze their performance, and generate reports all within the Google ecosystem. This is particularly beneficial for marketers who rely on Google platforms for SEO, PPC, and display advertising. Cost Effectiveness: Google Analytics offers a powerful free version that is sufficient for many small to medium-sized businesses. This makes it an accessible option for companies with limited budgets.
What is your favorite aspect of this product?
Rich Data Insights and Customizability: One of the most lauded aspects of Google Analytics is its ability to provide deep insights into website traffic and user behavior. Users can customize dashboards and reports to fit their specific needs, allowing for detailed analysis of data. This flexibility in configuring how data is displayed and what data is prioritized helps businesses of all sizes tailor the tool to their unique objectives.
What do you dislike most about this product?
Complexity and Learning Curve: Google Analytics can be overwhelming for new users or for those who are not deeply familiar with data analysis. The interface and the vast amount of data available can make it difficult for users to know where to start and how to extract the most valuable insights without significant training or experience. Limited Data Retention and Sampling: In the standard (free) version of Google Analytics, data is subject to sampling in certain scenarios for larger sites, which can affect the accuracy of reports. Additionally, the free version limits data retention to 26 months, which can be restrictive for long-term data a
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Respectful
Akhilesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
A must tool for every website
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
The tool has an in-depth analysis of how our customers interact across our websites and mobile applications throughout our entire lifecycle and at an affordable pricing
What is your favorite aspect of this product?
The tool comes with easy integrations with other tools like Google advertising and publishing tools to understand how to monetize the website content and, has a professional looking user interface which shows clearly the customer journey on the website and the most website pages they visit
What do you dislike most about this product?
There is a bigger learning curve to understand this tool because of the many software modules that one needs to understand on how to use them,
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool because it is easy and comes at a fair pricing to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing