What is GoCardless?
GoCardless is the most effective way to collect subscriptions and invoice payments, both domestically and around the world.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoCardless?
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Recurring Payments
POS Verification
Security
Credit Card Processing
Reporting Analytics
Digital Wallet Integration
Mobile Payments
Multi Currency
Customer Support
Integration With Accounting System
POS Integration
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Vendor Support
Business Value Created
Quality of Features
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
GoCardless Reviews
Alish P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Regular Payments Made Easy with GoCardless
Likeliness to Recommend
What differentiates GoCardless from other similar products?
It has significantly decreased the amount of time I squander and, as a result, made me better lucrative. This is significant in my area of work because margins are quite tiny and the service I provide involves a monthly element, hosting, and software updates. When you use GoCardless, you can be quite certain that you will get the money you are owed each month as soon as a consumer commits to paying via Direct Debit.
What is your favorite aspect of this product?
I began using GC in 2018 when I was seeking a low-cost DD option. Banks, in my opinion, did not do it very well. I tested it for regular accounting costs and haven't looked back since. Setting up DDs is straightforward and safe, thanks to a superb signup procedure. Money is received on schedule and disbursed to me for about one business day. There are currently no fees for rejected purchases. The costs are quite low, even if they have now been informed that VAT must be imposed beginning this month. It is still an excellent value because it saves me administrative costs.
What do you dislike most about this product?
I don't see any disadvantages to using GoCardless. Confirmed regular payments cannot be revoked once received, however, this is a fault with the Direct Deposit technology, not with GoCardless. It would also be fantastic to get backup Card services. I realize it's incompatible with Going Cardless! There is nothing I would alter about GoCardless.
What recommendations would you give to someone considering this product?
If your company has a paid subscription or accepts regular payments, Go Cardless is a straightforward and valuable solution. I find it straightforward to set up and utilize, and my customers simply need to fill out a basic form. As a result of employing it, I've saved a lot of administrative time and concern. Because of this, I recommend GoCardless for any type of business that involves payment collection from clients or customers.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
yoko c.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Oct 2021
GoCardless specializes in the efficient processing
Likeliness to Recommend
What differentiates GoCardless from other similar products?
GoCardless specializes in the efficient processing of commercial invoices and direct debit payments. The GoCardless system is available globally and has the capacity to handle large volumes of recurring billing scenarios. It is designed to be used as a dashboard, allowing business owners to manage their customers and ensure that payments for goods and services are processed efficiently.
What is your favorite aspect of this product?
GoCardless provides the best payment and transfer automation, saving us time searching for invoices and allowing us to keep a proper balance while maintaining the highest level of security.
What do you dislike most about this product?
Nothing about GoCardless bothers me, but I would like to see more customization options in the free plan.
What recommendations would you give to someone considering this product?
I wholeheartedly recommend its use because there are no monthly fees and low transaction costs; you can try it out and see how it works.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Lingh F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2021
the best recurring payment system for businesses
Likeliness to Recommend
What differentiates GoCardless from other similar products?
GoCardless is the best recurring payment system for businesses because it enables them to make recurring payments whenever and wherever they want. Accounting firms, tech startups, and global subscription businesses all process transactions to provide easily accessible values.
What is your favorite aspect of this product?
It's simple to set up and use, accepts payments on time, and reconciles invoices to avoid delays or dissatisfaction from customers or employees. It significantly reduces the amount of time spent on administrative tasks.
What do you dislike most about this product?
We dislike receiving an e-mail informing us that a payment or mandate has been cancelled because it does not specify which client is involved, which must be searched for at the start of the session, which can be time-consuming if the correct signal is not available.
What recommendations would you give to someone considering this product?
I would recommend that anyone considering using GoCardless look into the integrations available through their accounting software. In my opinion, this is where GoCardless truly shines. More accounting software providers are supporting it and developing their own integrations as it grows in popularity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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