What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Respectful
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
APIs and Integration
Branching and Logic
Multi-Media Support
Templates & Question Library
Role and User Management
Mobile Support
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Alchemer Reviews
Alyson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Survey Experience Optimization
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Unlike platforms that offer standard questionnaires, Alchemer focuses on optimizing the survey experience. With advanced logic and branching, users can create surveys that adapt to respondents' answers, providing a more engaging and relevant experience, ultimately improving response rates and data quality.
What is your favorite aspect of this product?
This platform facilitates real-time collaboration among team members, streamlining the survey creation and analysis process. Additionally, Alchemer provides real-time reporting that is enabling users to monitor survey results as they come in, empowering timely decision-making and response adjustments.
What do you dislike most about this product?
The pricing structure of Alchemer, while offering various plans to accommodate different needs, that can be complex. Users may need to carefully assess their survey requirements against the pricing tiers to ensure cost-effectiveness, which could be a potential drawback for some users.
What recommendations would you give to someone considering this product?
While this platform may have a learning curve for advanced features, Alchemer proves to be ideal for users with diverse survey needs. Its versatility, coupled with a focus on survey experience optimization and integrated analysis tools, positions it as a comprehensive solution for those looking to conduct surveys that go beyond basic data collection.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
Advance capabilities with great cost
Likeliness to Recommend
Pros
- Enables Productivity
- Unique Features
- Respectful
- Appreciates Incumbent Status
Cons
- Less Efficient Service
- Slower Product Innovation
- Inhibits Innovation
Agaciko M.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Perfect Business Survey Solution For Business
Likeliness to Recommend
What differentiates Alchemer from other similar products?
For business surveys, Alchemer offers the best features there is in the industry. It's affordable and highly effective. It makes handling surveys and customer voice easy.
What is your favorite aspect of this product?
I like that Alchemer ia affordable It's seamless to use It's super efficient and makes handling surveys easy
What do you dislike most about this product?
Zero regrets using Alchemer
What recommendations would you give to someone considering this product?
I recommend Alchemer simply because it never fails
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features