What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Respectful
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
APIs and Integration
Branching and Logic
Multi-Media Support
Templates & Question Library
Role and User Management
Mobile Support
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Alchemer Reviews
Eduardo S.
- Role: Operations
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Great Features but UX Feat
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Robust features
What is your favorite aspect of this product?
Branding capabilities
What do you dislike most about this product?
Usability challenge
What recommendations would you give to someone considering this product?
Question yourself if what you want is intricate enough to sacrifice the learning curve? If not, go with something simpler to work with.
Pros
- Saves Time
- Efficient Service
- Effective Service
- Caring
Matt M.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jan 2024
Powerful Survey Software - a competitive advantage
Likeliness to Recommend
What differentiates Alchemer from other similar products?
The ability to ask more sophisticated questions is a game changer for my consulting business.
What is your favorite aspect of this product?
Maxx Diff and Conjoint Analysis
What do you dislike most about this product?
I always seem to have to learn something new.
What recommendations would you give to someone considering this product?
Spend time planning your surveys before you use the software.
Pros
- Unique Features
- Reliable
- Performance Enhancing
- Enables Productivity
Regan C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Highly detailed product, offers complex features
Likeliness to Recommend
What differentiates Alchemer from other similar products?
IT's level of complexity and logic so you can add a lot of complex logic making it a great offering for a client with more complex data needs.
What is your favorite aspect of this product?
Breadth of survey logic features
What do you dislike most about this product?
Could use some more simplified UI designs, so it's not as cumbersome to look through and edit the survey.
What recommendations would you give to someone considering this product?
Definitely worth a try if you do a lot of brand tracking or in need of a continuous self-made survey product that mainly has just wording in the questions.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Performance Enhancing