Alchemer LLC

Alchemer

7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

5% Negative

11% Neutral

84% Positive

Pros

Respectful
Performance Enhancing
Acts with Integrity
Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

APIs and Integration

Branching and Logic

Multi-Media Support

Templates & Question Library

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Voice of the Customer

Score 7.2

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Alchemer Reviews

Angelina Q.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Why Alchemer Is The Real Deal

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Is a great software for business surveys. It comes with ready to use and customizable survey templates. In addition, implementation is easy

What is your favorite aspect of this product?

I have have used Alchemer long enough and it's a great deal. Ot makes surveying easy and it's effective too. I like the ease of customizing templates. It manages business surveys from start to the end

What do you dislike most about this product?

I have no dislikes simply because Alchemer has always worked

What recommendations would you give to someone considering this product?

For business surveys, Alchemer never disappoints. It offers amazing features and can handle a survey process from start to finish

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Jathan M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Most Effective Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

What makes Alchemer unique is that it handles all aspects of surveying - from designing surveys , data collection, data consolidation etc

What is your favorite aspect of this product?

The software is entirely online I like the ease of designing surveys It makes survey data collection Seamless

What do you dislike most about this product?

I have zero dislikes as Alchemer has been very helpful

What recommendations would you give to someone considering this product?

For business data survey, I recommend Alchemer. This is because it's entirely online and handles all aspects of running a business survey

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Sophie L.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Powerful platform for creating marketing surveys

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer has smart tools that have given us best services when designing surveys. It has flexible application interface that can be operated easily.

What is your favorite aspect of this product?

I like the capability of this platform to create surveys that are authentic and can be used by our customers and employees. In data collection Alchemer ensures that we get the best data from all interactive sessions. Customer demands and their comments on our products has initiated new planning and improved service delivery.

What do you dislike most about this product?

I have not experienced any challenge that may affect our daily programs from the performance of this tool.

What recommendations would you give to someone considering this product?

Engaging customers and working on relevant feedback from the organized surveys has boosted our decision making plans. Alchemer has flexible tools that have initiated powerful marketing infrastructure.

Pros

Reliable
Efficient Service
Saves Time
Fair

Alchemer

What is Alchemer?

Company Details

Need Assistance?

Awards & Recognition

Alchemer Ratings

90 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Alchemer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Voice of the Customer

Alchemer Reviews

Angelina Q.

Why Alchemer Is The Real Deal

Likeliness to Recommend

Pros

Jathan M.

Most Effective Business Survey Software

Likeliness to Recommend

Pros

Sophie L.

Powerful platform for creating marketing surveys

Likeliness to Recommend

Pros

Most Popular Alchemer Comparisons

Google Forms

SurveyMonkey Enterprise

Microsoft Forms

Zoho Survey

Qualtrics CoreXM

Typeform

1
Since last award

1
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

APIs and Integration

Branching and Logic

Multi-Media Support

Templates & Question Library

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training