What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
90 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Respectful
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Capture Physical
Attendance Management and Policies
Workforce Dashboards and Reporting
Time Capture Virtual
Workforce Scheduling
Staffing
Workforce Planning and Forecasting
Absence Management
Shift Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Customization
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ADP Workforce Now Reviews
Kelly N.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
Needs more customization capabilities
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Integration capability
What is your favorite aspect of this product?
Integration capability
What do you dislike most about this product?
Lack of customization
What recommendations would you give to someone considering this product?
Make sure it has the capabilities to integrate with current workflow
Pros
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Karen M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2020
Easy to use once thoroughly trained.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Ease of use
What is your favorite aspect of this product?
Intuitiveness
What do you dislike most about this product?
Costly implementation
What recommendations would you give to someone considering this product?
Ensure that training is done before launching full-scale to gain buy-in and acceptance from users
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
- Vendor's Interest First
- Less Generous
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2020
ADP is a great and simple tool!
Likeliness to Recommend
Pros
- Helps Innovate
- Effective Service
- Transparent
- Trustworthy
Cons
- Vendor's Interest First
- Leverages Incumbent Status