What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
96 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Contributions and Payment Tracking
Provider Management
Archiving and Reporting
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
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ADP Workforce Now Reviews
Nicholas L.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Great for bare bones, “out of the box” needs.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Far less customizable
What is your favorite aspect of this product?
Payroll works without an issue
What do you dislike most about this product?
Everything is siloed and bureaucratic when trying to implement a change.
What recommendations would you give to someone considering this product?
Use it for payroll, not for recruitment
Pros
- Effective Service
- Caring
- Respectful
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Kellene C.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2023
Convenient and Easy to Use
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The customer service is very helpful and the program is a bit easier to understand and implement
What is your favorite aspect of this product?
I love the easy transition of adding my employees in the system and updating it as well.
What do you dislike most about this product?
Sometimes there are too many updates and I am not able to keep up at times. Or prefer the old methods.
What recommendations would you give to someone considering this product?
If you have a smaller or bigger employee start and you want an affordable and easier option to pay and enter your employees this is a product for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Likhitha A.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2023
Best software to use.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Short way to options
What is your favorite aspect of this product?
Reports and payroll
What do you dislike most about this product?
Call waiting
What recommendations would you give to someone considering this product?
Best software to go
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing