What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
96 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Contributions and Payment Tracking
Provider Management
Archiving and Reporting
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
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ADP Workforce Now Reviews
GRANT T.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Intuitive, all-in-one workforce solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides an all-in-one workforce solution, which is much more convenient and effective than having to utilize multiple programs or applications.
What is your favorite aspect of this product?
The ability to quickly review staff timecards, benefits, and other relevant HR information.
What do you dislike most about this product?
Because there are so many features available, ADP Workforce Now has a learning curve to it, particularly if you are not familiar with similar programs.
What recommendations would you give to someone considering this product?
Take your time with the program and get to know all of the available features. There are many features that are very intuitive, helpful, and time-saving if you just know where to look.
Pros
- Efficient Service
- Helps Innovate
- Unique Features
- Effective Service
Nyasha C.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use and good payroll management
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP is easy to use and has great customer service
What is your favorite aspect of this product?
Payroll processing and its features
What do you dislike most about this product?
Having to follow through on tax compliance when they have to make sure that things are in place
What recommendations would you give to someone considering this product?
To offer more training to clients and make sure that the tax department is more knowledgeable
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Ashab M.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
A comprehensive HR solution for multi-tasking
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The best thing I like about ADP Workforce Now is the Payroll feature for it's accuracy and reliability. It is one of the best HR solutions that I have come across with numerous features for managing many kind of HR tasks such as payroll processing, attendance tracking, benefits administration etc. Also, the interface is simple and easy to use. The employee self service feature is also great through which employees can access their presonal profile, work documents, requests for leave etc
What is your favorite aspect of this product?
Payroll processing. It automatically process the calculation after tax and other deductions reducing the chance of errors by a great deal
What do you dislike most about this product?
Only thing that I dislike is the customer support. Sometimes, it is difficult to obtain timely assistance from their customer support team.
What recommendations would you give to someone considering this product?
Please go for it if you are looking for a comprehensive tool for HR tasks. It is a great lifesaver with so many features under one roof. I highly recommend ADP workforce Now to all the HR professionals out there
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing