Adobe Marketo Engage
8.2 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Lead Management category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 89

Lead and Contact Categorization

95

Lead Distribution

92

Omni-Channel Communication Tracking

91

Interaction Planning

90

Lead Generation

89

Prospect Tracking

89

Analytics and Reporting

80

Vendor Capability Ratings

Average 85

Business Value Created

93

Breadth of Features

88

Quality of Features

88

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Ease of Implementation

86

Ease of Data Integration

86

Ease of IT Administration

85

Availability and Quality of Training

83

Vendor Support

81

Usability and Intuitiveness

76

Adobe Marketo Engage Reviews

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

We execute all our marketing projects with Marketo

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

Marketo is exceptional for B2B companies, healthcare services, finance companies, education and media. It may not be suitable for internet marketing. With the audience signup booster, it is easy to send our users personalized emails and get end customers.

What is your favorite aspect of this product?

Within Marketo, it is possible to make a calculation of the totality of the products that were related to a potential customer and then become customers. Other systems only credit the first campaign which lacks a complete marketing picture. Recently, Marketo has incorporated a new customer engagement booster that makes email nurturing very simple. No more fasting or fundraising requests. Send emails to the right person at the right time. With Marketo, it is possible to track the entire journey that potential customers make to customers, and also measure flow and velocity.

What do you dislike most about this product?

I have observed several individuals feeling overwhelmed and listless with Marketo, because the possibilities are limitless with respect to how it can be built to meet their company's requirements. It would be helpful to gain knowledge on how to increase the amount of traffic coming through SEO optimizations.

What recommendations would you give to someone considering this product?

When looking at marketing automations, consider whether you already have a list of names you want to distribute or whether you need to generate the list of names from scratch. That should give you a clue if you want to use a marketing automation machine like Marketo, or if you want to use an inbound marketing machine instead.

Pros

  • Reliable
  • Caring
  • Acts with Integrity
  • Client's Interest First

Revati B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, implement and scale

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

This is very easy to use, No coding involved

What is your favorite aspect of this product?

Saved smart list rules

What do you dislike most about this product?

discrepancies in different assets

What recommendations would you give to someone considering this product?

You can learn this quickly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Client Friendly Policies

Remi Oluchi G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Advanced marketing automation tool.

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

Cross channel engagement is an area where Adobe engage excels the most for me. Adobe engage makes it possible to organize marketing campaigns from a centralized hub. This enable us to conveniently customize and automate triggers , based on a customers previous, current or predicted future activity/action. Adobe's ability to activate these triggers through email marketing, in-app push notifications, sms messaging or even through specified social media messenger platforms is what differentiates it from similar products.

What is your favorite aspect of this product?

Adobe has a dynamic personalized journey feature, that I have got a close connection to as a user. This tool identifies and prioritizes leads, providing more insight into our sales pipeline, thereby automatically nurturing leads .We have made this process better by synchronizing Marketo ( Adobe Engage ) with our in-house Customer relationship management (CRM) system to create an automated workflow that tracks customer interaction on both integrated software and notifying our sales team when a sales prospect is ready to be engaged on either end.

What do you dislike most about this product?

The email marketing part of Adobe engage is not intuitive and this translates to a steep learning curve for new users. Asides this, we have sometimes run into trouble with its integration with Salesforce and the inability of its auto-identification system to properly identify duplicated email data.

What recommendations would you give to someone considering this product?

The need to make adequate use of large scale data generated from day to day operational interaction with our customers and create unique customer experiences at scale via channels like email marketing and sms marketing is why we adopted Adobe engage. Adobe's Artificial intelligence (AI) technology leverages our customer data to automate complex marketing tasks and workflows, to help find and segment new sales prospects and target audiences across a variety of marketing channels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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