Adobe Analytics
8.4 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Efficient Service
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 83

Device and Browser Analytics

85

Data Visualization

84

Audience Segmentation

84

Customer Value Analysis

84

Social Media Analytics

83

Customer Journey Modelling

82

Conversion Analysis

82

Paid Search Integration

82

Audience Demographics

81

Search Engine Optimization

81

API Framework

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Customization

84

Breadth of Features

83

Quality of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Vendor Support

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Adobe Analytics Reviews

Justin B.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing for in-depth analysis of websites.

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics enables the creation of extremely fine-grained segments based on a mix of parameters and data. It enables audience sharing with other Adobe products like Adobe Target and Adobe Experience Manager. It is regularly updated with new features like AI-powered predictive analytics and cross-device checks. It allows for flexible reporting. Adobe Analytics has many interesting offerings, but my favorite is the multi-touch attribution tools that track the consumer experience across many channels. It also provides relevant web analytics with thorough reports tailored to client’s needs and makes recommendations to improve campaigns.

What is your favorite aspect of this product?

Adobe Analytics provides strong and versatile reporting features, allowing users to slice and dice data to gather insights in a variety of ways. The platform offers real-time data tracking and reporting, allowing customers to respond to changes in their data as they occur. Adobe Analytics provides powerful visualization features, making it simple to produce engaging and informative reports and dashboards. The nicest thing about Adobe Analytics is that it provides a highly complete and in-depth examination of the data, as well as excellent interpretation. It translates every minor detail required for me to comprehend the data flow.

What do you dislike most about this product?

Adobe Analytics is a subscription-based tool, and the pricing is prohibitively expensive for enterprises with large websites or apps. Adobe Analytics does not work well with other platforms such as Google Analytics.

What recommendations would you give to someone considering this product?

Adobe Analytics provides a variety of insights that might help me maximize my marketing efforts. I utilize Adobe Analytics across various teams to assess consumer behavior on the website platform, discover defects and other difficulties customers are having, examine the outcomes of a/b and multivariate tests, and execute ad hoc analytics to answer business objectives. Because I have users with varying degrees of Adobe Analytics competence, I publish dashboards as reports in pdf formats so that they are readily available across all teams.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Effective, Reliable and secured

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Michael N.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Refreshing Drop of Magic

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

As a 27-year-old male tech college student, I can attest that Adobe Analytics stands out from other similar products in several ways. It is a part of the Adobe Experience Cloud, which makes it easy to integrate with other Adobe products such as Adobe Experience Manager, Adobe Target, and Adobe Audience Manager for a more comprehensive and unified approach to digital marketing.

What is your favorite aspect of this product?

Adobe Analytics is widely favored by businesses and organizations because of its ability to provide a comprehensive view of customer behavior and website performance. The software offers advanced analytics features such as predictive analytics, attribution modeling, and data visualization, which allows businesses to gain a deeper understanding of their online presence

What do you dislike most about this product?

One major flaw of using Adobe Analytics is that it can be quite complex and difficult for users to navigate, particularly for those who are not familiar with web analytics and data analysis. The software offers a wide range of features and tools, which can be overwhelming for some users, especially if they are not familiar with the concepts and terminology used in web analytics

What recommendations would you give to someone considering this product?

It's essential to have a solid understanding of web analytics and data analysis concepts, as well as familiarity with the terminology used in the software. It can be quite complex and difficult to navigate for those who are not familiar with these concepts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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