Adobe Analytics
8.6 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

87 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Efficient Service
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 83

Device and Browser Analytics

85

Audience Segmentation

85

Social Media Analytics

83

Data Visualization

83

Customer Value Analysis

83

Customer Journey Modelling

82

Audience Demographics

82

Conversion Analysis

81

Paid Search Integration

81

Search Engine Optimization

80

API Framework

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

85

Quality of Features

83

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Vendor Support

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

78

Adobe Analytics Reviews

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

good product, easy to use

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

Data completeness Integration Advance Analytics Data privacy

What is your favorite aspect of this product?

Adobe Analytics as a powerful tool for businesses that prioritize understanding their customers and crafting data-driven strategies for growth.

What do you dislike most about this product?

I can't dislike Adobe Analytics, some common criticisms of Adobe Analytics are worth and best.

What recommendations would you give to someone considering this product?

Start small projects and it will scale up production explore managed service option we can improve the analytics of the application Yes, I strongly recommended .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Julia Maria M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Optimize Website Experience With A/B Tests

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

A visual editor that lets you test sequences of pages would be a game changer. What sets Adobe apart is the depth of integration across their unified cloud offering. Hooking tests into the audiences you've cultivated in the Audience Manager is a huge time saver.

What is your favorite aspect of this product?

As marketers, we want to get the most out of our websites. One way to do this is through A/B testing in Adobe Analytics. The direct Photoshop integration also streamlines updating creative flawlessly. The Automated Insights feature shows you the most important things to learn from tests. The clean define lets you focus on what matters without distracting clutter.

What do you dislike most about this product?

Adobe's premium pricing can make it out of reach for smaller brands or agencies just getting started with optimization. The free starter plan is quite limited.

What recommendations would you give to someone considering this product?

I've used Adobe's testing suite for years, and it has helped us make big improvements. We recently changed our checkout process and saw an increase in conversions based on customer feedback. We also optimized our homepage carousel, reducing the number of people who leave our site by nearly half. This platform has helped us make a lot of improvements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohanad M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Ease of use and interactive interface

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

Interactive and easy to use user interface

What is your favorite aspect of this product?

Provide advanced and detailed analytics

What do you dislike most about this product?

High cost and time consuming to set up

What recommendations would you give to someone considering this product?

Fairly good and reliable

Pros

  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies
  • Altruistic

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