Customer Relationship Management - Midmarket
Top SugarCRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

At Sugar, we know that things work differently at an enterprise scale. Leverage Enterprise’s core capabilities as a baseline for highly tailored applications. Orchestrate complicated, multi-user and multi-system processes. With Enterprise, Sugar provides the tools to adapt your CRM to your business.

8.2

Composite
Score

+92

Emotional
Footprint

113

Reviews

Best Alternatives and Competitors to SugarCRM

Compare how SugarCRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Zoho

Zoho CRM

8.8

Composite
Score

+89

Emotional
Footprint

201

Reviews

Reviews Say

Compared to SugarCRM, Zoho CRM is:

More Reliable

Better at Training

Easier to Implement

Better at Support

Less Caring

Less Inspiring

Pipedrive

Pipedrive

8.7

Composite
Score

+89

Emotional
Footprint

257

Reviews

Reviews Say

Compared to SugarCRM, Pipedrive is:

More Respectful

Better at Support

Less Transparent

Less Inspiring

Less Caring

Harder to Customize

HubSpot

HubSpot Sales Hub

8.6

Composite
Score

+84

Emotional
Footprint

274

Reviews

Reviews Say

Compared to SugarCRM, HubSpot Sales Hub is:

Better at Training

Less Transparent

Less Caring

Less Inspiring

Less Efficient

Harder to Customize

monday.com

monday.com

8.6

Composite
Score

+86

Emotional
Footprint

62

Reviews

Reviews Say

Compared to SugarCRM, monday.com is:

Less Caring

Less Efficient

Less Transparent

Less Inspiring

Worse at Support

Worse at Integrating

ActiveCampaign

ActiveCampaign

8.5

Composite
Score

+92

Emotional
Footprint

38

Reviews

Reviews Say

Compared to SugarCRM, ActiveCampaign is:

More Innovative

Better at Training

Easier to Implement

More Reliable

Better at Integrating

Less Inspiring

NetSuite

NetSuite CRM

8.4

Composite
Score

+90

Emotional
Footprint

52

Reviews

Reviews Say

Compared to SugarCRM, NetSuite CRM is:

Better at Support

Better at Integrating

More Respectful

Less Caring

Less Inspiring

Less Efficient

Constant Contact, Inc.

Constant Contact

8.0

Composite
Score

+82

Emotional
Footprint

26

Reviews

Reviews Say

Compared to SugarCRM, Constant Contact is:

Better at Training

Less Inspiring

Less Caring

Less Transparent

Less Innovative

Less Reliable

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.0

Composite
Score

+84

Emotional
Footprint

68

Reviews

Reviews Say

Compared to SugarCRM, Salesforce Sales Cloud Professional is:

More Innovative

More Reliable

Less Inspiring

Less Caring

Less Efficient

Less Transparent

Microsoft Corporation

Microsoft Dynamics 365 Sales (CRM) Professional

7.9

Composite
Score

+83

Emotional
Footprint

67

Reviews

Reviews Say

Compared to SugarCRM, Microsoft Dynamics 365 Sales (CRM) Professional is:

More Reliable

Less Caring

Less Efficient

Less Transparent

Less Inspiring

Harder to Customize

Sage Group

Sage CRM

7.9

Composite
Score

+91

Emotional
Footprint

78

Reviews

Reviews Say

Compared to SugarCRM, Sage CRM is:

Better at Training

Better at Support

More Respectful

Better at Integrating

Less Inspiring

Less Caring

Zendesk

Zendesk Sell

7.8

Composite
Score

+84

Emotional
Footprint

66

Reviews

Reviews Say

Compared to SugarCRM, Zendesk Sell is:

Less Inspiring

Less Caring

Less Transparent

Less Innovative

Less Efficient

Less Reliable

Pipeliner

Pipeliner CRM

7.7

Composite
Score

+91

Emotional
Footprint

47

Reviews

Reviews Say

Compared to SugarCRM, Pipeliner CRM is:

More Efficient

More Reliable

Better at Integrating

Better at Support

Better at Training

Less Transparent

Agile CRM

Agile CRM

7.6

Composite
Score

+84

Emotional
Footprint

29

Reviews

Reviews Say

Compared to SugarCRM, Agile CRM is:

Easier to Implement

Less Transparent

Less Caring

Less Efficient

Less Respectful

Less Inspiring

Maximizer

Maximizer CRM

6.7

Composite
Score

+70

Emotional
Footprint

35

Reviews

Reviews Say

Compared to SugarCRM, Maximizer CRM is:

Less Inspiring

Less Innovative

Less Caring

Less Efficient

Worse at Integrating

Harder to Customize

Most Popular SugarCRM Comparisons