Data Quadrant Awards 2019

eCommerce


SoftwareReviews names Shopify Plus, Square E-commerce, and Oracle Commerce Cloud as eCommerce Data Quadrant Award Winners.


View Category

eCommerce

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Download Now

30+ pages

View Preview
eCommerce Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Shopify

Shopify Plus

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

8.5

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
29Reviews

Square

Square E-commerce

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

8.4

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
29Reviews

Oracle Financial Services Software

Oracle Commerce Cloud

Oracle Commerce Cloud is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

8.3

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
23Reviews

Vendor Capability Awards


Availability and Quality of Training

IBM Digital Commerce

Badge Winner

Breadth of Features

Oracle Commerce Cloud

Badge Winner

Business Value Created

IBM Digital Commerce

Badge Winner

Ease of Customization

Oracle Commerce Cloud

Badge Winner

Ease of Data Integration

IBM Digital Commerce

Badge Winner

Ease of IT Administration

Salesforce Commerce Cloud

Badge Winner

Ease of Implementation

Square E-commerce

Badge Winner

Product Strategy and Rate of Improvement

IBM Digital Commerce

Badge Winner

Quality of Features

IBM Digital Commerce

Badge Winner

Usability and Intuitiveness

Square E-commerce

Badge Winner

Vendor Support

IBM Digital Commerce

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

IBM Digital Commerce


Breadth of Features

Oracle Commerce Cloud


Business Value Created

IBM Digital Commerce


Ease of Customization

Oracle Commerce Cloud


Ease of Data Integration

IBM Digital Commerce


Ease of IT Administration

Salesforce Commerce Cloud


Ease of Implementation

Square E-commerce


Product Strategy and Rate of Improvement

IBM Digital Commerce


Quality of Features

IBM Digital Commerce


Usability and Intuitiveness

Square E-commerce


Vendor Support

IBM Digital Commerce


Other Evaluated Vendors


IBM

IBM Digital Commerce

IBM® Digital Commerce is a flexible cloud commerce platform that gives brands the best of both worlds by combining cloud convenience, ease of use and low cost of ownership with the ability to customize the brand experience for seamless customer engagement across any digital touch-point.

8.0

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

53Reviews

Salesforce

Salesforce Commerce Cloud

The Salesforce B2C Commerce Cloud (formerly Demandware) can help you create unified, intelligent digital commerce experiences — both online and in the store. Attract more shoppers, build customer loyalty, and increase conversion rates with dynamic customer segments, merchandising rules, and AI-powered recommendations.

7.8

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

Adobe

Adobe Experience Manager Ecommerce

Adobe Ecommerce allows merchandisers to manage multiple brands and products online, connect shoppers with the products they want, and take actions that reflect real business metrics.

7.6

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

54Reviews

Magento

Magento

Enjoy rich, out-of-the-box features, an unrivaled ability to customize, and seamless third-party integrations. With our cloud platform, a global ecosystem of implementation partners, and a vast marketplace of extensions, it’s time to bring your commerce vision to life.

7.0

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com