Oracle Commerce
What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOracle Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle Commerce.
86 Likeliness to Recommend
Up
2
Since last award
98 Plan to Renew
81 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Security Protects
- Transparent
- Trustworthy
Feature Ratings
Payment Processing
Catalog Management
Order Management
Content Localization
Content Management
Retargeting Capabilities
Integrated Search
Reporting and Analytics
Order Portal
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Also Featured in...
Oracle Commerce Reviews
James W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
My Experience Using Oracle Commerce
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
With Oracle Commerce, it is easy for customers to buy and research products at the same time. It is affordable and easy to use
What is your favorite aspect of this product?
Using Oracle Commerce is easy I like that it makes customization easy
What do you dislike most about this product?
I have no negative experiences with Oracle Commerce
What recommendations would you give to someone considering this product?
I recommend Oracle Commerce because it works well and makes it easy for the business to make sales
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service

Amanda A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best fit for my online B2B business
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce is the best fit for my online business because it was the only solution that met all of my needs by giving me access to all of its special features. Inventory management and cross-channel product compatibility are two distinctive characteristics that distinguish Oracle Commerce from rivals.
What is your favorite aspect of this product?
Oracle Commerce is most notable for its amazing speed and thoroughness. I love the drag-and-drop functionality since it makes many activities much easier to complete that would otherwise be cumbersome. Oracle Commerce has made it easier for me to create pages and even a B2B online store that can be personalized to our brand identity to make it simpler for users to find us.
What do you dislike most about this product?
Even though it is simple to use for developing brands, in order to leverage its sophisticated algorithms to make brands appear more compelling, you must have programming knowledge—yes, it is a coding platform when it comes to backend possibilities. Apart from that, waiting for their customer service center to respond is a complete waste of time.
What recommendations would you give to someone considering this product?
I moved to the Oracle Commerce platform because all of the B2B tools I tried were too complex and time-consuming. This platform surprised me with its flexibility and efficiency of use. Users who are thinking about it test it out for their own situations before selecting the features from the plans so that they only get the one that is valuable to them.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service

Aman K.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2022
Comprehensive Features for Streamlined Shopping
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce provides comprehensive features to streamline the shopping experience, including advanced product search capabilities, AI-powered personalization and recommendations, integrated third-party platforms for marketing and customer engagement, automated order tracking tools, enhanced SEO features, and more. These features make Oracle Commerce a great choice for businesses looking to optimize their ecommerce operations with ease.
What is your favorite aspect of this product?
My favorite aspect of Oracle Commerce is its advanced product search capabilities. The system allows customers to easily find what they're looking for in a matter of seconds, making it easier and faster to make purchases. Additionally, the AI-powered personalization and recommendation features help customers quickly discover new products that may be of interest to them.
What do you dislike most about this product?
My least favorite aspect of Oracle Commerce is its price. Although the features are comprehensive and powerful, they come with a hefty price tag that may be too costly for some businesses.
What recommendations would you give to someone considering this product?
I would recommend Oracle Commerce to businesses looking for a comprehensive ecommerce platform that can help streamline their operations. However, before making the purchase, I suggest researching and comparing other similar products to ensure that Oracle Commerce is the right fit for your business needs and budget.
Pros
- Reliable
- Trustworthy
- Unique Features
- Respectful