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Oracle

Oracle Commerce

8.4 / 10
Category

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

86 Likeliness to Recommend

Up 2
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Transparent
  • Trustworthy

Feature Ratings

Average 83

Payment Processing

86

Catalog Management

86

Order Management

85

Content Localization

83

Content Management

83

Retargeting Capabilities

82

Integrated Search

82

Reporting and Analytics

81

Order Portal

81

Predictive Recommendations

80

Microsite Management

78

Vendor Capability Ratings

Average 81

Breadth of Features

84

Usability and Intuitiveness

84

Business Value Created

82

Quality of Features

81

Ease of Customization

80

Ease of Implementation

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of IT Administration

79

Vendor Support

76

Oracle Commerce Reviews

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience Using Oracle Commerce

Likeliness to Recommend

9 / 10

What differentiates Oracle Commerce from other similar products?

With Oracle Commerce, it is easy for customers to buy and research products at the same time. It is affordable and easy to use

What is your favorite aspect of this product?

Using Oracle Commerce is easy I like that it makes customization easy

What do you dislike most about this product?

I have no negative experiences with Oracle Commerce

What recommendations would you give to someone considering this product?

I recommend Oracle Commerce because it works well and makes it easy for the business to make sales

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best fit for my online B2B business

Likeliness to Recommend

9 / 10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce is the best fit for my online business because it was the only solution that met all of my needs by giving me access to all of its special features. Inventory management and cross-channel product compatibility are two distinctive characteristics that distinguish Oracle Commerce from rivals.

What is your favorite aspect of this product?

Oracle Commerce is most notable for its amazing speed and thoroughness. I love the drag-and-drop functionality since it makes many activities much easier to complete that would otherwise be cumbersome. Oracle Commerce has made it easier for me to create pages and even a B2B online store that can be personalized to our brand identity to make it simpler for users to find us.

What do you dislike most about this product?

Even though it is simple to use for developing brands, in order to leverage its sophisticated algorithms to make brands appear more compelling, you must have programming knowledge—yes, it is a coding platform when it comes to backend possibilities. Apart from that, waiting for their customer service center to respond is a complete waste of time.

What recommendations would you give to someone considering this product?

I moved to the Oracle Commerce platform because all of the B2B tools I tried were too complex and time-consuming. This platform surprised me with its flexibility and efficiency of use. Users who are thinking about it test it out for their own situations before selecting the features from the plans so that they only get the one that is valuable to them.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Aman K.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Comprehensive Features for Streamlined Shopping

Likeliness to Recommend

9 / 10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce provides comprehensive features to streamline the shopping experience, including advanced product search capabilities, AI-powered personalization and recommendations, integrated third-party platforms for marketing and customer engagement, automated order tracking tools, enhanced SEO features, and more. These features make Oracle Commerce a great choice for businesses looking to optimize their ecommerce operations with ease.

What is your favorite aspect of this product?

My favorite aspect of Oracle Commerce is its advanced product search capabilities. The system allows customers to easily find what they're looking for in a matter of seconds, making it easier and faster to make purchases. Additionally, the AI-powered personalization and recommendation features help customers quickly discover new products that may be of interest to them.

What do you dislike most about this product?

My least favorite aspect of Oracle Commerce is its price. Although the features are comprehensive and powerful, they come with a hefty price tag that may be too costly for some businesses.

What recommendations would you give to someone considering this product?

I would recommend Oracle Commerce to businesses looking for a comprehensive ecommerce platform that can help streamline their operations. However, before making the purchase, I suggest researching and comparing other similar products to ensure that Oracle Commerce is the right fit for your business needs and budget.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Respectful

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