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Adobe Systems

Adobe Commerce

7.8 / 10
Category

What is Adobe Commerce?

Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.

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Adobe Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Commerce.

79 Likeliness to Recommend

93 Plan to Renew

74 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Commerce?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 76

Order Management

79

Payment Processing

79

Retargeting Capabilities

77

Order Portal

77

Content Management

77

Catalog Management

76

Integrated Search

76

Reporting and Analytics

75

Microsite Management

74

Content Localization

74

Predictive Recommendations

72

Vendor Capability Ratings

Average 75

Quality of Features

80

Ease of Data Integration

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Breadth of Features

75

Ease of Customization

74

Ease of Implementation

74

Ease of IT Administration

74

Availability and Quality of Training

74

Vendor Support

74

Adobe Commerce Reviews

Meheza N.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

practical, easy to use

Likeliness to Recommend

8 / 10

What differentiates Adobe Commerce from other similar products?

ease of use

What is your favorite aspect of this product?

customer service

What do you dislike most about this product?

quality-price ratio

What recommendations would you give to someone considering this product?

to contact the customer service as soon as there is a problem, this will avoid wasting time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Cons

  • Less Transparent

Jekabs S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2022

Must try to see how you like it.

Likeliness to Recommend

7 / 10

What differentiates Adobe Commerce from other similar products?

I feel the quality more better whit Adobe than others.

What is your favorite aspect of this product?

Ease of use for me.

What do you dislike most about this product?

Maybe the color for font when working.

What recommendations would you give to someone considering this product?

Try and see.

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Client's Interest First
  • Friendly Negotiation

Stephanie M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

The beginning to end was smooth.

Likeliness to Recommend

10 / 10

What differentiates Adobe Commerce from other similar products?

Adobe has been available for approximate 15 years and has refined the software industry. It's a name that can be trusted.

What is your favorite aspect of this product?

My favorite aspect of the product is the ease of use.

What do you dislike most about this product?

I dislike the cost but it is worth the investment, and my business will see profits.

What recommendations would you give to someone considering this product?

Don't hesitate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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