Shopify Plus Customer Reviews 2023

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

86 Likeliness to Recommend

Up 1
Since last award

97 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

2% Negative

5% Neutral

93% Positive

Pros

Friendly Negotiation
Helps Innovate
Reliable
Respectful

Feature Ratings

Average 84

Order Portal

87

Payment Processing

86

Order Management

86

Catalog Management

86

Reporting and Analytics

85

Microsite Management

85

Content Localization

84

Content Management

84

Retargeting Capabilities

83

Integrated Search

83

Predictive Recommendations

79

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Data Integration

82

Ease of Implementation

81

Vendor Support

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Ease of IT Administration

79

Availability and Quality of Training

79

Also Featured in...

B2B eCommerce

Score 8.6

View Shopify Plus in this category (opens in a new tab)

Shopify Plus Reviews

Rwanny R.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Perfect Shopify Plus

Likeliness to Recommend

8 / 10

What differentiates Shopify Plus from other similar products?

Shopify Plus helps in catalogue management

What is your favorite aspect of this product?

Shopify Plus has all the price rates to include all products.

What do you dislike most about this product?

Shopify Plus has the right competitors price rate

What recommendations would you give to someone considering this product?

Shopify Plus includes the payment processor.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Shreya S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use & integrate, best for e-commerce store

Likeliness to Recommend

9 / 10

What differentiates Shopify Plus from other similar products?

Very easy to integrate, great for all kinds of businesses. Amazing customer support team.

What is your favorite aspect of this product?

Completely unique, very easy to install and use. Gives a variety of features.

What do you dislike most about this product?

Very occasionally experience technical glitches or crashes.

What recommendations would you give to someone considering this product?

Definitely worth the money you are paying. Highly recommended for someone who is going to start a business.

Pros

Reliable
Enables Productivity
Efficient Service
Transparent

Faruk R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Confined Sales Plan

Likeliness to Recommend

9 / 10

What differentiates Shopify Plus from other similar products?

Shopify Plus delivers affordable catalogue managing avenue

What is your favorite aspect of this product?

Shopify Plus has outlined a fruitful shopping cart plan for enterpises.

What do you dislike most about this product?

Shopify Plus initiates a rational sales support through electronic commerce

What recommendations would you give to someone considering this product?

Shopify Plus is precise in evaluating all the sales agreement and payment plans.

Pros

Trustworthy
Unique Features
Inspires Innovation
Caring

Most Popular Shopify Plus Comparisons

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Shopify Plus

Shopify Plus

What is Shopify Plus?

Company Details

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Awards & Recognition

Emotional Footprint Champion

Data Quadrant Gold Medalist

Emotional Footprint Champion

Data Quadrant Gold Medalist

Shopify Plus Ratings

86 Likeliness to Recommend

Up 1Since last award

97 Plan to Renew

Up 1Since last award

84 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Shopify Plus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Order Management Includes order entry, order processing, order tracking, and parts management.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Content Localization The solution provides support for multiple languages and currencies.

Content Management Includes collaboration, check-in/check-out, and version control.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

B2B eCommerce

Shopify Plus Reviews

Rwanny R.

Perfect Shopify Plus

Likeliness to Recommend

Pros

Shreya S.

Easy to use & integrate, best for e-commerce store

Likeliness to Recommend

Pros

Faruk R.

Confined Sales Plan

Likeliness to Recommend

Pros

Most Popular Shopify Plus Comparisons

Adobe Commerce

Shopify

WooCommerce

Salesforce B2C Commerce Cloud

Square eCommerce

Oracle Commerce

Up 1
Since last award

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Order Portal

Payment Processing

Order Management

Catalog Management

Reporting and Analytics

Microsite Management

Content Localization

Content Management

Retargeting Capabilities

Integrated Search

Predictive Recommendations

Vendor Capability Ratings

Quality of Features

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training